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CSPs Must Engage To Tap Emerging Enterprise Opportunities
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Predictable No More: Automated Energy Trading Comes Into Its Own
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Webinar: New Era of Energy Trading
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Hansen Announces Solutions Alliance with Blue Planet
City of Charlotte Charts Customer Digitalization Journey With Hansen CIS
Partnerships Will Give CSPs Strength in Numbers
M7 Group Selects Hansen Customer Care and Billing to Spearhead Digital-Age Billing Operations
City Of Regina Goes Live With Hansen CIS
Hansen Technologies Appoints Gareth Kentish as Senior VP for EMEA Telecommunications Business
DISH selects Hansen’s catalog-driven software to support 5G services
Hansen Technologies to Showcase Create-Deliver-Engage Suite for a 5G Future at Digital Transformation World 2020
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Foundation
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Hansen Academy
Insights
Blog
CSPs Must Engage To Tap Emerging Enterprise Opportunities
Enabling Mobile-First Engagement
Predictable No More: Automated Energy Trading Comes Into Its Own
Digital Utilities: More To Them Than Meets The Eye
Provisioning Systems Ready For Their Day in the Sun
Leveraging Cross-Sector Commerce Capabilities
Creating a Digitally-Driven Customer Experience
All insights
Resources
Press Releases
Digital Media
Case Studies
Product & Solutions
Publications
Research & Opinion
Video
Webinars
All Resources
Hansen Industry Insight Webinar Series
Webinar: New Era of Energy Trading
Webinar: Next-Generation Approach to Provisioning & B/OSS
Webinar: Becoming a Digital Utility
Webinar: Enterprise Product Catalog and CPQ for Energy & Utilities
Webinar: Energy Transition in Practice
Webinar: Further with Automated Energy Trading
Webinar: OTT Players & Partnerships
View Full Series
Customers
News
Newsroom
Hansen Announces Solutions Alliance with Blue Planet
City of Charlotte Charts Customer Digitalization Journey With Hansen CIS
Partnerships Will Give CSPs Strength in Numbers
M7 Group Selects Hansen Customer Care and Billing to Spearhead Digital-Age Billing Operations
City Of Regina Goes Live With Hansen CIS
Hansen Technologies Appoints Gareth Kentish as Senior VP for EMEA Telecommunications Business
DISH selects Hansen’s catalog-driven software to support 5G services
Hansen Technologies to Showcase Create-Deliver-Engage Suite for a 5G Future at Digital Transformation World 2020
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Research & Opinion
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Video
Webinar Preview: Fulfilment Automation in a 5G World
Learn what fulfilment needs to be in the digital world, remove errors and mistakes and automate from end-to-end.
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Research & Opinion
Community Solar Rising: Part 3
Perspectives on the critical ingredients for success in the development of operations to support Community Solar businesses.
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Research & Opinion
Energy Transition: How Distributed Energy Resources Change Business Operations
Explore how distributed energy resources (DER) influence the energy industry of today and tomorrow.
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Webinars
The New Data: How Energy Providers Get The Most Out of New Data
In this webinar, learn the best ways to leverage customer data to benefit your business and your customers.
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Case Studies
Case Study: A Unified Business Platform for Communications Service Providers
Telecom Liechtenstein is using Hansen CCB to manage and monetise its quadplay portfolio through a single, consistent UI
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Webinars
Telecom Industry Insight: Fulfilment Automation in a 5G World
Learn what fulfilment needs to be in the digital world, remove errors and mistakes and automate from end-to-end.
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Video
Webinar Preview: To B2Be Different – What Enterprises Want From Their CSPs
Learn about what enterprises really want from their CSPs in this webinar preview
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Webinars
To B2Be Different: What Enterprises Want From Their CSPs
Learn what B2B services are becoming more complex and customised to meet specific customer requirements.
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Research & Opinion
Whitepaper: Energy Transition – Future of DSO
Learn about the 4 Es for DSOs and what they mean for customer engagement in the energy industries.
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Research & Opinion
Community Solar Rising: Part 2
Learn key customer acquisition processes that help CSSPs achieve operational success when starting Community Solar businesses
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Video
Webinar Preview: Telecom Insight – OTT Players & Partnerships
View different models of how CSPs can partner with OTT players and what needs to happen to enable effective partnerships.
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Webinars
Becoming An Ecosystem Partner
Airtel and Hansen explore the company’s digital transformation journey in India’s dynamic B2B market
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Webinars
Exploiting B2B Service Opportunities
Join Inmarsat, Airtel, Futurum Research & Hansen for an exclusive roundtable on Exploiting Emerging B2B Service Opportunities
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Video
Webinar Preview: New Era of Energy Trading by Cloud-Based Automation
Hansen’s energy trading experts review how the market is creating a new level of complexity in energy trading.
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Video
Webinar Preview: Becoming a Digital Utility
Get a taste of what becoming a 'digital utility' means in this preview of the full webinar "Becoming a Digital Utility".
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Video
Webinar Preview: Enterprise Product Catalog and CPQ in Energy
Learn the value of enterprise product catalog and CPQ for energy and utility providers.
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Video
Webinar Preview: Energy Transition in Practice
Preview what the Energy Transition means for the industry and how business models and customer experience will be impacted.
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Video
Webinar Preview: Further with Automated Energy Trading
Preview the webinar to learn how automated trading systems can be implemented to produce beneficial outcomes for providers.
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Video
Webinar Preview: The Who, What and Why of CIS for Energy & Utilities Providers
Preview the webinar to learn what CIS looks like today, market factors leading to new requirements and how CIS will evolve.
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Video
Webinar Preview: Next Generation Approach Provisioning & B/OSS
Preview the Hansen webinar on an in-depth look at what cloud-native means for CSPs and Hansen Provision Release 7.0
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Video
Webinar Preview: The Value of Product Lifecycle Management
Webinar preview on PLM, how it's operationalised & the benefits it brings to digital products and service providers.
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Webinars
The Value of Product Lifecycle Management
Find out what PLM is, how it's operationalised & the benefits it brings to digital products and service providers.
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Product & Solution
Solution Brief: Hansen for Community Solar
Hansen for Community Solar manages all operational aspects of a solar business.
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Webinars
Community Solar’s Moment in the Sun
Join industry thought leaders and Hansen for an insightful and action-oriented discussion on the community solar market.
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Research & Opinion
Community Solar Rising: Part 1
Learn key advice for creating a community solar business, focusing on business model and operational capabilities
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Product & Solution
Solution Brief: Hansen for Salesforce
Hansen for Salesforce adds CSP- and Utilities-focused capabilities to CRM to improve lead-to-cash processes.
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Webinars
The Who What and Why of CIS for Energy & Utilities Providers
Join Hansen to learn what CIS looks like today, market factors leading to new requirements and how CIS will evolve.
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Video
5G Ready or Not
The emergence of 5G networks will provide service providers with unprecedented opportunities. Are you 5G ready or not?
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Product & Solution
Product Brief: Hansen for District Heating
Hansen for District Heating leverages data to improve district heating business
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Webinars
Energy Transition in Practice
Learn what the Energy Transition means for the industry and how business models and customer experience will be impacted.
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Webinars
OTT Players & Partnerships
Learn how CSPs can partner with OTT players and find out what needs to happen to enable effective partnerships.
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Research & Opinion
B2B Telecom & Tech Index
We surveyed 100 large enterprises worldwide to find out more about their views of new technology.
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Webinars
Making District Heating Offerings Profitable
Explore district heating offerings & how energy providers can utilize analytical tools to increase service profitability
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Webinars
Further with Automated Energy Trading
Join Hansen on a deeper dive into the benefits of automated energy trading and production asset utilisation
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Webinars
Enterprise Product Catalog and CPQ for Energy & Utilities
Learn about the value of enterprise product catalog & omni-channel CPQ for Energy and Utility providers
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Webinars
Energy Insight: Becoming a Digital Utility
Explore the North American trend for regulated utilities as they look to become more digitized in their operations.
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Webinars
Next-Generation Approach to Provisioning & B/OSS
Take an in-depth look at what cloud-native means for CSPs and how Hansen has adopted a cloud-native approach in Provision 7.0
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Webinars
New Era of Energy Trading
Learn the value of automated energy trading, the areas of benefit and how utilities can accelerate the process of automation.
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Video
Choosing Hansen
Energy and Utilities customers talk about why they chose Hansen for their billing and customer care needs.
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Video
Empowering Customers
Learn how energy and utilities providers connect with Hansen experts to address customer care and billing challenges.
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Research & Opinion
Whitepaper: Catalog Driven Order Management
In this whitepaper, learn about Über Orchestration for the Digital Service Provider.
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Product & Solution
Product Brief: Hansen CCB
Hansen CCB offers convergent service-ready customer care and billing capabilities as a vital part of lead-to-cash operations.
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Product & Solution
Product Brief: Hansen Catalog for Utilities
Hansen Catalog is the commercial product and lifecycle management application in the Hansen Create-Deliver-Engage Portfolio.
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Product & Solution
Product Brief: Hansen CPQ for Utilities
Hansen CPQ defines how your business sells, transforming the speed and accuracy of sales quotes and orders.
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Product & Solution
Product Brief: Hansen CIS
Hansen CIS enables today´s utility companies to become tomorrow’s next digitally driven experience companies.
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Product & Solution
Product Brief: Hansen MDM
Hansen MDM – an integrated package of next-generation automation & analytical meter data management.
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Product & Solution
Product Brief: Hansen Insight
Hansen Insight leverages the constant flow of data to improve your business.
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Product & Solution
Product Brief: Hansen Trade
Maximise your energy trading and demand response operations with Hansen Trade.
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Webinars
5G NOW – Ready or Not
5G NOW: Will your B/OSS scale or strain to monetise next-generation services?
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Research & Opinion
Energy Transition: Hansen Utility Perspective
Explore how together we can address the challenges and opportunities that lie ahead for Energy Utilities.
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Research & Opinion
Create, Sell and Deliver in a 5G World
Hansen’s approach to B/OSS software to enable next-generation revenue opportunities for CSPs.
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Research & Opinion
Whitepaper: Embracing the Catalog-Driven Ethos
Succeeding in the “Era of the Customer” by using a catalog-driven platform to improve innovation agility.
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Publications
The New Energy Consumer: A Guide to Customer-Centric Energy Markets
Get to know the New Energy Customer with Hansen's guide to consumer-centric energy markets.
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Research & Opinion
Profiting from a 5G Future
CSP readiness for next-generation B2B services: Profiting from a 5G Future.
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Research & Opinion
The ‘Killer Op’ – B/OSS Readiness for 5G
Learn the features of what we call the “Killer Op” – an operating platform that enables CSPs to deliver next-gen services.
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Research & Opinion
Future of Trading: New Era of Energy Trading
Discover the rising importance and key drivers of trading as an enabler of the energy transition.
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Research & Opinion
Future of DSO: Customer Engagement to Your Benefit
Explore the key drivers for success for DSOs in the future.
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Research & Opinion
Research: The Create-Sell-Deliver Outlook – Second Edition
We asked CSPs if they have the right platforms to quickly and efficiently enable the next wave of digital services.
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Research & Opinion
Future of Retail: How to Win Customers’ Hearts
See how Energy Retailers can succeed in the ongoing Energy Transition by putting their customers at the center.
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Product & Solution
Solution Brief: Hansen for Microsoft Dynamics 365
Hansen for Microsoft Dynamics 365 makes your lead-to-cash and order-to-activation truly telco-grade within Dynamics.
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Research & Opinion
B2Be Different
Observations from service providers around the globe which are using innovative approaches to B2B Different.
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Case Studies
Case Study: Xcel Energy – Complex Billing Automation
Learn how Xcel Energy automated their complex billing requirements to get a complete Enterprise Customer Billing Solution.
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Research & Opinion
Community Solar: The Operational Challenges
Community Solar projects continues to flourish, yet Community Solar Providers face unprecedented challenges.
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Case Studies
Case Study: Agder Energi – First to prepare for supplier-centric market model
Learn how Hansen supports Agder Energi's targets to be a leader in increasingly competitive European energy markets.
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Research & Opinion
Research: The Create-Sell-Deliver Outlook
Are other service providers are struggling to create, sell, and deliver the next wave new digital products and services?
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Publications
Liberty Global: Digital Transformation in the Changing Telco Space
Liberty Global and its Digital Transformation Journey, originally published by Gigabit.
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Case Studies
Customer Story: Launching A Next Generation Digital Business Platform
An EMEA-based service provider chose Hansen products to create a next-generation digital business platform.
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Case Studies
Customer Story: Hansen Strengthens Digital Core of Asian Mobile CSP
Hansen Catalog was chosen over rival offerings to provide the digital core for a CSP transformation.
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Product & Solution
Solution Brief: Hansen for Omni-channel Commerce
Unify sales channels with an omni-channel commerce capability.
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Product & Solution
Solution Brief: Hansen for Digital Enterprise
Controlling products and services to seize the digital enterprise opportunity.
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Product & Solution
Solution Brief: Hansen for Connected Car
Creating, selling and delivering services for the intelligent vehicle with Hansen's Connected Car solutions.
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Case Studies
Case Study: GET
Find out more about how Hansen solutions helped GET's journey into the mobile market in Norway.
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Research & Opinion
Focus on Fundamentals: Why Product & Service Catalog Deserves Uber Status
Whitepaper: The Fundamental Role of the Catalog in Hybrid Networks.
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Research & Opinion
Cataloging the Future for Hybrid Services
Learn why the catalog is the solution-of-choice for enabling hybrid services in this report.
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Publications
Embracing Digital B/OSS: Pipeline Feature Article
How CSPs can transform into DSPs without completely replacing their legacy B/OSS.
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Product & Solution
Product Brief: Hansen Provision
Hansen Provision is a next-generation, cloud-native platform, delivering massive scalability and performance benefits.
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Product & Solution
Product Brief: Hansen OM
Eliminate ordering disorder to precisely deliver the services that customers purchase with Hansen OM.
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Product & Solution
Product Brief: Hansen Catalog for CSPs
Learn how Hansen Catalog can improve innovation agility for CSPs.
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Product & Solution
Product Brief: Hansen CPQ for CSPs
Learn how to capture revenue from a new generation of digital services with Hansen CPQ.
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Video
Orange Belgium Videomonial: Stanisław Karpiński
A short conversation with Stanisław Karpiński of Orange Belgium, where the benefits of Hansen Catalog are discussed
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Video
Another Tiscali Videomonial
Davide Rossetti, Director of Cloud Services, Tiscali speaks on Hansen Provision and its affect on time to market
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Video
Teracom Boxer Videomonial
A short segment with Martin Carlsson, Teracom Boxer on how Hansen Catalog assists them with product and business rules
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Video
Cable & Wireless Videomonial
A short segment with Andre Foster, Cable & Wireless on the professionalism of Hansen and the overall quality of Hansen CPQ
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Case Studies
Liberty Global Videomonial
A short segment with Dean Walters, CIO of Liberty Global speaks well of Hansen's Order Management and Provisioning platforms
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Case Studies
Frontier Communications Videomonial
A short segment with Brent Heilman, Frontier Communications on the capabilities of Hansen Catalog
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Video
Suddenlink Videomonial
A short segment with Bob Putnam from Suddenlink Communications regarding Hansen CPQ's impact on their business
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Video
Cogeco Videomonial
Albert Elkaim, Director, Enterprise Architecture, Cogeco on how Hansen Provision works with their implementation
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Video
Orange Belgium Videomonial
A short segment with Patrick Evrard, on the benefits of Hansen Catalog for Orange Belgium
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Video
Tiscali Videomonial
A short segment with Salvatore Pulvirenti, CIO of Tiscali on how Hansen solved manual provisioning activities.
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Case Studies
Case Study: Rogers
Learn about the results and benefits of the fulfilment processes supported by Hansen Provision.
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Case Studies
Case Study: Telus
Learn how Hansen’s solution met challenges by implementing a common OSS architecture, information model and integration.
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Case Studies
Case Study: Viasat
A comparison of time to launch new products and promotions before and after the Hansen deployment for ViaSat.
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Case Studies
Case Study: Bell
Learn why Bell chose Hansen to deliver automated service activation.
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Case Studies
Case Study: Orange Belgium
Learn the challenges Orange Belgium faced and why Hansen Catalog stood out from the competition.
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Case Studies
Case Study: Vodafone Germany
Learn how Vodafone Germany improved its end-to-end customer experience by creating a centralised product catalog.
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Case Studies
Case Study: VodafoneZiggo
How VodafoneZiggo experiences the benefits of a fully automated provisioning platform.
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Product & Solution
Product Brief: Hansen Portfolio
A new breed of inventory to fight portfolio inventory data disarray and improve order conversion and monetisation.
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Case Studies
Case Study: PSET
Learn how Hansen's next gen data hub solution reduced OPEX by 80% for Pohjois-Suomen Energiatieto (PSET).
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Case Studies
Case Study: Red Energy
Learn how Red Energy launched their “dual fuel” with enhanced customer experience through increased process automation.
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Case Studies
Case Study: Telecom Liechtenstein
Learn why Telecom Liechtenstein chose Hansen to deliver its complete solution for Billing, Rating, Customer Care and Web.
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Case Studies
Case Study: Toyota Tsusho Nordic
Learn how Toyota Tsusho Nordic realised 17% energy savings with Hansen's energy efficiency management solution.
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Case Studies
Case Study: Xcel Energy
Learn how Xcel Energy launching a “Smart Grid City” project with Complex Billing & Analysis.
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Case Studies
Case Study: XLN Telecom
Learn how Hansen's solution made it possible for XLN in a simple, user friendly way to change their products and services.
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Case Studies
Case Study: EnergyAustralia
Learn how EnergyAustralia enabled rapid time-to-market for new products and services.
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Case Studies
Case Study: South East Water
Learn how South East Water utilised HiaffinityCX Open Access Module and Salesforce integration to deliver customer strategy.
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