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Offerings
Insights
Customers
News
- Newsroom
- Events
  - TMForum Digital Transformation World
  - All Events

Company
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- Life at Hansen
- Open Positions
Contact

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Case Studies

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Product & Solution

Product & Solution

Product Brief: Hansen for District Heating

Hansen for District Heating leverages data to improve district heating business

Webinars

Energy Transition in Practice

Learn what the Energy Transition means for the industry and how business models and customer experience will be impacted.

Webinars

OTT Players & Partnerships

Learn how CSPs can partner with OTT players and find out what needs to happen to enable effective partnerships.

Research & Opinion

B2B Telecom & Tech Index

We surveyed 100 large enterprises worldwide to find out more about their views of new technology.

Webinars

Making District Heating Offerings Profitable

Explore district heating offerings & how energy providers can utilize analytical tools to increase service profitability

Webinars

Further with Automated Energy Trading

Join Hansen on a deeper dive into the benefits of automated energy trading and production asset utilisation

Webinars

Enterprise Product Catalog and CPQ for Energy & Utilities

Learn about the value of enterprise product catalog & omni-channel CPQ for Energy and Utility providers

Webinars

Energy Insight: Becoming a Digital Utility

Explore the North American trend for regulated utilities as they look to become more digitized in their operations.

Webinars

Next-Generation Approach to Provisioning & B/OSS

Take an in-depth look at what cloud-native means for CSPs and how Hansen has adopted a cloud-native approach in Provision 7.0

Webinars

New Era of Energy Trading

Learn the value of automated energy trading, the areas of benefit and how utilities can accelerate the process of automation.

Video

Choosing Hansen

Energy and Utilities customers talk about why they chose Hansen for their billing and customer care needs.

Video

Empowering Customers

Learn how energy and utilities providers connect with Hansen experts to address customer care and billing challenges.

Research & Opinion

Whitepaper: Catalog Driven Order Management

In this whitepaper, learn about Über Orchestration for the Digital Service Provider.

Product & Solution

Product Brief: Hansen CCB

Hansen CCB offers convergent service-ready customer care and billing capabilities as a vital part of lead-to-cash operations.

Product & Solution

Product Brief: Hansen Catalog for Utilities

Hansen Catalog is the commercial product and lifecycle management application in the Hansen Create-Deliver-Engage Portfolio.

Product & Solution

Product Brief: Hansen CPQ for Utilities

Hansen CPQ defines how your business sells, transforming the speed and accuracy of sales quotes and orders.

Product & Solution

Product Brief: Hansen CIS

Hansen CIS enables today´s utility companies to become tomorrow’s next digitally driven experience companies.

Product & Solution

Product Brief: Hansen MDM

Hansen MDM – an integrated package of next-generation automation & analytical meter data management.

Product & Solution

Product Brief: Hansen Insight

Hansen Insight leverages the constant flow of data to improve your business.

Product & Solution

Product Brief: Hansen Trade

Maximise your energy trading and demand response operations with Hansen Trade.

Webinars

5G NOW – Ready or Not

5G NOW: Will your B/OSS scale or strain to monetise next-generation services?

Research & Opinion

Energy Transition: Hansen Utility Perspective

Explore how together we can address the challenges and opportunities that lie ahead for Energy Utilities.

Research & Opinion

Create, Sell and Deliver in a 5G World

Hansen’s approach to B/OSS software to enable next-generation revenue opportunities for CSPs.

Research & Opinion

Whitepaper: Embracing the Catalog-Driven Ethos

Succeeding in the “Era of the Customer” by using a catalog-driven platform to improve innovation agility.

Publications

The New Energy Consumer: A Guide to Customer-Centric Energy Markets

Get to know the New Energy Customer with Hansen's guide to consumer-centric energy markets.

Webinars

Tackling B2B Selling Complexity

Learn how Hansen enables service providers to tackle selling complexity across enterprise sales channels in this webinar.

Research & Opinion

Profiting from a 5G Future

CSP readiness for next-generation B2B services: Profiting from a 5G Future.

Research & Opinion

The ‘Killer Op’ – B/OSS Readiness for 5G

Learn the features of what we call the “Killer Op” – an operating platform that enables CSPs to deliver next-gen services.

Research & Opinion

Future of Trading: New era of energy trading

Discover the rising importance and key drivers of trading as an enabler of the energy transition.

Research & Opinion

Future of DSO: Customer Engagement to Your Benefit

Explore the key drivers for success for DSOs in the future.

Research & Opinion

Research: The Create-Sell-Deliver Outlook – Second Edition

We asked CSPs if they have the right platforms to quickly and efficiently enable the next wave of digital services.

Research & Opinion

Future of Retail: How to Win Customers’ Hearts

See how Energy Retailers can succeed in the ongoing Energy Transition by putting their customers at the center.

Product & Solution

Solution Brief: Hansen for Microsoft Dynamics 365

Hansen for Microsoft Dynamics 365 makes your lead-to-cash and order-to-activation truly telco-grade within Dynamics.

Research & Opinion

B2Be Different

Observations from service providers around the globe which are using innovative approaches to B2B Different.

Case Studies

Case Study: Xcel Energy – Complex Billing Automation

Learn how Xcel Energy automated their complex billing requirements to get a complete Enterprise Customer Billing Solution.

Research & Opinion

Community Solar: The Operational Challenges

Community Solar projects continues to flourish, yet Community Solar Providers face unprecedented challenges.

Case Studies

Case Study: Agder Energi – First to prepare for supplier-centric market model

Learn how Hansen supports Agder Energi's targets to be a leader in increasingly competitive European energy markets.

Research & Opinion

Research: The Create-Sell-Deliver Outlook

Are other service providers are struggling to create, sell, and deliver the next wave new digital products and services?

Publications

Liberty Global: Digital Transformation in the Changing Telco Space

Liberty Global and its Digital Transformation Journey, originally published by Gigabit.

Case Studies

Customer Story: Launching A Next Generation Digital Business Platform

An EMEA-based service provider chose Hansen products to create a next-generation digital business platform.

Case Studies

Customer Story: Hansen Strengthens Digital Core of Asian Mobile CSP

Hansen Catalog was chosen over rival offerings to provide the digital core for a CSP transformation.

Product & Solution

Solution Brief: Hansen for Omni-channel Commerce

Unify sales channels with an omni-channel commerce capability.

Product & Solution

Solution Brief: Hansen for Digital Enterprise

Controlling products and services to seize the digital enterprise opportunity.

Product & Solution

Solution Brief: Hansen for Connected Car

Creating, selling and delivering services for the intelligent vehicle with Hansen's Connected Car solutions.

Case Studies

Case Study: GET

Find out more about how Hansen solutions helped GET's journey into the mobile market in Norway.

Research & Opinion

Focus on Fundamentals: Why Product & Service Catalog Deserves Uber Status

Whitepaper: The Fundamental Role of the Catalog in Hybrid Networks.

Research & Opinion

Cataloging the Future for Hybrid Services

Learn why the catalog is the solution-of-choice for enabling hybrid services in this report.

Publications

Embracing Digital B/OSS: Pipeline Feature Article

How CSPs can transform into DSPs without completely replacing their legacy B/OSS.

Product & Solution

Product Brief: Hansen Provision

Hansen Provision is a next-generation, cloud-native platform, delivering massive scalability and performance benefits.

Product & Solution

Product Brief: Hansen OM

Eliminate ordering disorder to precisely deliver the services that customers purchase with Hansen OM.

Product & Solution

Product Brief: Hansen Catalog for CSPs

Learn how Hansen Catalog can improve innovation agility for CSPs.

Product & Solution

Product Brief: Hansen CPQ for CSPs

Learn how to capture revenue from a new generation of digital services with Hansen CPQ.

Video

Liberty Global Videomonial

A short segment with Liberty Global.

Video

Frontier Communications Videomonial

A short segment with Frontier Communications.

Video

Suddenlink Videomonial

A short segment Suddenlink Communications.

Video

Cogeco Videomonial

A short segment with Cogeco.

Video

Orange Belgium Videomonial

A short segment with Orange Belgium.

Video

Tiscali Videomonial

A short segment with Tiscali.

Video

TDC Videomonial

A short testimonial with TDC.

Video

Proximus Videomonial

A short testimonial with Proximus.

Case Studies

Case Study: Rogers

Learn about the results and benefits of the fulfilment processes supported by Hansen Provision.

Case Studies

Case Study: Telus

Learn how Hansen’s solution met challenges by implementing a common OSS architecture, information model and integration.

Case Studies

Case Study: Viasat

A comparison of time to launch new products and promotions before and after the Hansen deployment for ViaSat.

Case Studies

Case Study: Bell

Learn why Bell chose Hansen to deliver automated service activation.

Case Studies

Case Study: Orange Belgium

Learn the challenges Orange Belgium faced and why Hansen Catalog stood out from the competition.

Case Studies

Case Study: Vodafone Germany

Learn how Vodafone Germany improved its end-to-end customer experience by creating a centralised product catalog.

Case Studies

Case Study: VodafoneZiggo

How VodafoneZiggo experiences the benefits of a fully automated provisioning platform.

Product & Solution

Product Brief: Hansen Portfolio

A new breed of inventory to fight portfolio inventory data disarray and improve order conversion and monetisation.

Case Studies

Case Study: PSET

Learn how Hansen's next gen data hub solution reduced OPEX by 80% for Pohjois-Suomen Energiatieto (PSET).

Case Studies

Case Study: Red Energy

Learn how Red Energy launched their “dual fuel” with enhanced customer experience through increased process automation.

Case Studies

Case Study: Telecom Liechtenstein

Learn why Telecom Liechtenstein chose Hansen to deliver its complete solution for Billing, Rating, Customer Care and Web.

Case Studies

Case Study: Toyota Tsusho Nordic

Learn how Toyota Tsusho Nordic realised 17% energy savings with Hansen's energy efficiency management solution.

Case Studies

Case Study: Xcel Energy

Learn how Xcel Energy launching a “Smart Grid City” project with Complex Billing & Analysis.

Case Studies

Case Study: XLN Telecom

Learn how Hansen's solution made it possible for XLN in a simple, user friendly way to change their products and services.

Case Studies

Case Study: EnergyAustralia

Learn how EnergyAustralia enabled rapid time-to-market for new products and services.

Case Studies

Case Study: South East Water

Learn how South East Water utilised HiaffinityCX Open Access Module and Salesforce integration to deliver customer strategy.

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