Case Study: Vodafone Germany - Hansen Technologies Skip to content

Driving Customer Satisfaction Across All Channels

Dramatically Reduce Fallout Rates with Clean, Digital Orders

In this case study you will find…

  • Vodafone Germany’s goals for optimizing its order process.
  • How the operator improved its end-to-end customer experience by creating a centralized product catalog.
  • The business benefits realized including higher order quality, increased sales efficiency and multi-channel support.

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