Hansen is a global business, and we believe it is critical to always operate sustainably and ethically. For us, sustainability spans not just our environmental footprint and impact, but also how we operate and how we support our people, our customers, and our communities. We are committed to making reliable and meaningful contributions to the communities we operate in. All of this is underpinned by our strong governance framework.
More and more we are seeing Hansen’s products and services being used by our customers for alternative energy systems such as residential solar, community solar, microgrids and electric vehicles. We see this as a potential vehicle for positive environmental impact and continue to explore how to best measure the positive impact of our offerings globally.
In our most recent Environmental, Social and Governance (ESG) Report contained within our Annual Report, we focus on our customers, partners, people, communities, and the environment. At Hansen we take ethical operations and Governance very seriously and we have outlined our key governance policies separately on our website.
Our Environment
Hansen is taking a proactive approach towards reducing our environmental footprint across all our operations, products, and services, including through reducing emissions and conserving resources and creating expectations for our suppliers.
The nature of the sectors we support means we are always looking ahead at how our work can support a more sustainable operation and future for our customers and their customers. Our energy customers are increasingly transitioning away from carbon intensive energy. We aim to support their journeys and enable them to provide and bill for increasingly complex solutions that can include a mix of emerging power including solar, community solar, micro grids and EV charging and other energy efficiency initiatives.
Our Journey to Carbon Neutrality
We acknowledge the impact of greenhouse gas emissions and are committed to reducing our carbon footprint through sustainable practices and continuous improvement.
We are undertaking a phased approach to achieving carbon neutrality. In FY22, Hansen started on our journey to become carbon neutral, initially focusing on our Australian operations where the company is headquartered. We invested in a renewable energy project in India, and our Australian operations were certified as carbon neutral for FY21 by Climate Active. In FY23 we again offset 100% of our Australian operations Green House Gas (GHG) emissions and were certified as carbon neutral for FY22 by Climate Active and we will continue to repeat this process, while continuing to work towards our GHG reduction efforts.
Our intention is to measure GHG emissions across the Hansen global operations in the next few years as we seek to expand our carbon neutral status globally over time.
Climate Active Public Disclosure Statements
FY23 Environmental Highlights
- Offset 100% of our Australian Operations GHG emissions.
- Australian electricity emissions reduced 12.6%.
- Australian Data Centres moving to more efficient (+90% renewable energy achieved globally) and scalable centres
- Established new more modern and energy efficient offices in Australia, Norway, Canada, and India.
OUR COMMUNITY
Hansen has always been an active member of, and strives to make a positive impact in the communities we operate in. Our commitment to these communities not only adds value to our local communities but helps us attract and retain our pool of highly talented people.
We strive to foster an environment of creative problem solving, our involvement with the communities we operate in encourages innovation and ensures we develop our range of services and products that meet and exceed our customers’ expectations.
FY23 Social Highlights
- Developing an improved and expanded Parental Leave Policy.
- Introduced Domestic Violence Leave in Australia.
- Continued to support our people with our profit share program.
- Embedded as an annual program our ‘Acts of Impact’ initiative which supports the communities we operate in.
RESPONSIBLE BUSINESS PRACTICES
Hansen is committed to ethical, transparent, and accountable operations. We believe this is essential for the long-term performance and sustainability of the company, and to protect and enhance the interests of our shareholders and other stakeholders.
Hansen is committed to operating responsibly, with integrity and sustainably and we expect the same level of commitment from our supply chain. Respect for the human rights of employees, customers, suppliers, and other stakeholders with human rights considerations is embedded in our processes and policies.
We are constantly evaluating our value chain to ensure compliance with all laws and regulations with respect to modern slavery. This includes setting labour standards for employees as well as rejecting modern slavery across our supply chain.
Governance Highlights
- Assessed and defined material ESG topics.
- Developed our initial ESG roadmap.
- Enhanced our mandatory security training and information security controls.
- Reviewed our internal governance policies for areas of improvement, including making them clearer and translated more of them into the native languages of the countries in which we operate.
- Developed and piloted a Supplier Code of Conduct to be circulated to our suppliers during FY24.
- Updated our Audit and Risk Charter to include ESG as key risks.
- Established a cross-functional ESG working group to focus on ESG related matters.
We believe using data responsibly is in everyone’s interest including our customers, our advisers, our suppliers, our partners, and our people. We embed the highest possible security protection mechanisms in our software, and we have a rigorous testing process to ensure that our security measures are upheld and provide the right protection for our customers and their data. Supporting our development process is a robust range of policies that our people comply with, including the Hansen Privacy Policy, Security Policy, and Record Retention Policy.
IT SECURITY GOVERNANCE
We know that an effective IT Security program is essential to our business initiatives and crucial in risk management. Critical to the success of our program are the following key success factors:
- continuous, visible support and commitment of Hansen’s executive management
- central management, with a robust and common strategy and policy across Hansen
- continuous training and awareness of all employees
- based on threat intelligence led thinking, adapting to the adversaries Tactics, Techniques and Procedures
- continual improvement
CONTACT US
Melbourne
Melbourne, Victoria 3000
Australia
(Registered Office)
Pennsylvania
Suite 100
Allentown, PA 18106
South Carolina
Suite 100
Columbia, SC 29210
Vietnam
Thao Dien Ward,
Thu Duc City,
Ho Chi Minh City,
Vietnam
Tokyo
Shiroyama Trust Tower 3-1,
Toranomon 4-chrome,
Minato-ku,
Tokyo, Japan