SECOND EDITION – 2019
A Hansen Research Report
How well prepared are Service Providers for the next wave?
At a time when technologies such as 5G, the Internet of Things and AI are making their presence felt, we wanted to gauge the sentiment and perception of communications service providers (CSPs) on their product innovation, creation and delivery capabilities — and to understand their view of the future.
We surveyed 150 CSPs around the globe to understand how ready they are to support a new wave of digital products and services in the face of a highly competitive market and rapidly evolving technological landscape.