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Dual Fuel Offering to Meet Multiple Market Regulations

A Hansen Customer Success Story: RED ENERGY

In this case study you’ll learn how:

  • Red Energy was keen to aggressively challenge its competitors by providing a “dual fuel” offering to customers by adding gas to its already successful electricity offering.
  • Red Energy needed software that complied with protocols mandated by the market regulator, and to gain a valid market certification.
  • Hansen provided a Hosted Environment and Managed Services for the solution that removes management complexity and also provides real time monitoring of business data to ensure that systems are always available.
  • Red Energy was able to enter the gas market, deliver to its business plan and provide fully market compliant gas products alongside its successful electricity product portfolio – on time and on budget.

Red Energy is a stand-alone electricity retailer which entered the Australian National Electricity Market in 2004 and has achieved exceptional customer growth, quickly expanding its customer numbers from the word go. Red Energy is 100% owned by Snowy Hydro, Australia’s premier renewable energy producer.

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