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MANAGING THE COMPLEXITIES OF CONNECTED CAR SERVICES

A CASE STUDY FROM HANSEN and TECH MAHINDRA

A major car manufacturer (MCM) required a connected car service subscription solution to overcome the increasing complexity of end-customer digital services and to focus on new connected car services. Together with Tech Mahindra, Hansen delivered a robust solution that is fully automated, scalable, and cloud-enabled. 

You will learn:

  • The solution requirements including real-time data capabilities, the ability to provide services offered by a mobile virtual network operator (MVNO), and the ability to drive consumer experience change while being mobile network operator (MNO) agnostic using eUICC SIM. 
  • How Hansen approached the project by using out-of-the-box APIs of the commercial-off-the-shelf product and TM Forum-approved vendors. 
  • How the final solution addresses the end-to-end orchestration of all service requests in a single platform, implemented a SaaS model with per vehicle billing, and enabled the original equipment manufacturer (OEM) to define all services that can be offered and monetised.  

 

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