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OSLO, NORGE
20.-21. oktober, 2026

 

 

Norsk Svenska

 

 

Agenda FagsesjonerPartnerePraktisk informasjonRegistrering

Hansen Connect Live: Norge’26, arrangementet vårt tilpasset nordiske kunder, er tilbake! Bli med på denne unike muligheten til å lytte, lære, diskutere og debattere med dine bransjekolleger.

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Klarhet i endring: Strategi og trygghet for morgendagens marked

Når horisonten flytter seg, skaper vi klarhet sammen.
Velkommen til Hansen Connect Live 2026 – vår eksklusive flaggskiparena og den viktigste møteplassen for det nordiske Hansen-fellesskapet. I år samler vi for aller første gang kunder og partnere fra Norge, Sverige og Danmark på vakre Lily Country Club til to dager fylt med energi, innsikt og faglig stolthet.

I et marked preget av raske regulatoriske skift, komplekse datastrømmer og automatiserte markedsoperasjoner, ligger nøkkelen til suksess i tette partnerskap. Gjennom to dager med tunge faglige dypdykk, inspirerende debatter og eksklusive sosiale rammer, flytter vi fokus fra press til perspektiv. Ambisjonen er klar: Vi skal gi deg kompasset som ruster din virksomhet for fremtiden.

Fremtiden skapes ikke hver for seg – den formes sammen.

Hva du kan forvente av Hansen Connect Live

Hansen Connect Live gir unik og verdifull innsikt i markedet, både fra erfarne bransjeledere og teknologieksperter. I tillegg inkluderer programmet vårt en diskusjon som gir ulike perspektiver om kommende markedsendringer og de tilhørende oppdateringene i Hansens løsning, Alt sentrert rundt temaet for 2026: «Klarhet i endring: Strategi og trygghet for morgendagens marked».

Vårt 2-dagers program vil inneholde

  • De siste nyhetene om kommende markedsendringer og formidling av verdifull markedsinnsikt.
  • Dypdykk i Hansens løsninger, roadmap og produktoppdateringer.
  • Oppdateringer fra Hansens lederteam.
  • Et forretningsspor unikt tilpasset direktører og forretningsbeslutningstakere.
  • Hansens partnere er til stede og demonstrerer sine innovative løsninger.
  • Aperitiff og nettverksbygging for videre ideutveksling med andre fagfolk fra bransjen.
  • Middag med underholdning.

Registreringen er åpen – sikre din plass nå!

Det er begrenset med plasser tilgjengelig, så ikke vent. Få med deg denne unike muligheten til å bli med på to dager fulle av innsikt, diskusjoner og nettverksbygging som vil gi varig verdi både for deg og din virksomhet.

Billettpriser

  • kr 6 500,- eks. mva.

Praktisk informasjon

  • Hva er inkludert: Deltakeravgiften dekker full tilgang til det faglige programmet begge dager, lunsj, samt den storslåtte festmiddagen den 20. oktober.
  • Overnatting: Overnatting dekkes av den enkelte.
Registrer deg nå

AGENDA 20. – 21. oktober

To dager med strategiske perspektiver, kundeinnsikt, faglig fordypning og nettverksbygging.
Programmet oppdateres fortløpende.

Dag 1

Tirsdag 20. oktober

08.30–09.30

Ankomst, registrering og morgenkaffe

09.30–09.45

Velkommen til Hansen Connect Live 2026 – Klarhet i endring

Eirik Norman Hansen, Futurist og teknologioptimist
Tatjana A. Sadyrina, Senior Vice President, EMEA, Hansen
Carl Lidholm, EVP Energy & Utilities, Hansen
09.45–10.30

Hansen keynote: Når energimarkedet endrer tempo – hva kreves for å holde retningen?

Et globalt perspektiv på utviklingen i energibransjen – hvilke endringer ser vi internasjonalt, og hva betyr de for energiselskaper i Norden?
Carl Lidholm, EVP Energy & Utilities, Hansen
David Castree, Global President – Energy & Utilities, Hansen
10.30–11.00

Kunde-keynote: Fra kompleksitet til konkurransekraft

Fair Solution
Eirik Erstad, Administrerende direktør
Tittel kommer
Hardanger Energi
Per Sigurd Hegerland, Daglig leder
Samfunnsansvar, beredskap og konkurransekraft i praksis
Fra Elis og Elwin til Enoro, HansenCX, Perigon og SaaS – en reise gjennom teknologi, beredskap og utvikling av konkurransekraft.
11.00–11.40

Kaffepause, partnerpresentasjon & Expert Walks

Book en uformell 1:1-samtale med en av Hansens eksperter og ta praten med ut – i en litt annerledes setting med noen firbeinte gjester underveis.
11.40–12.25

Paneldebatt: Klarhet i endring – hvordan navigerer vi morgendagens energimarked?

Markedet blir raskere, mer automatisert og mer komplekst. Hva kreves av teknologi, mennesker og samarbeid for å ta gode beslutninger når endringstakten øker?
Paneldeltakere
Chul Christian Aamodt, Chief Revenue Officer, Onix
Shwan Lamei, CEO, Emulate
Stian Sviggum, COO, Nord Pool
Bjørn Bakken, Head of Physical Trading, Aneo
Jimmie Dyrberg, Affärsutvecklare, Västervik Miljö & Energi
Stein-Roar Bjørnstad, VP Software Delivery, Hansen

Moderator: Ove Gunnar Systad, Software Development Manager, Hansen

12.25–12.35

Hvordan kan strømleverandører tjene mer per kunde uten å selge mer strøm?

Shwan Lamei, CEO, Emulate
12.35–13.05

Keynote: Midt i hybridkrigen – hva skjer, hvorfor, og hva bør vi gjøre?

Janne Haaland Matlary, Professor, Department of Political Science, University of Oslo
13.10–14.15

Lunsj

14.15–15.15

Fagsesjoner del 1 – fra strategi til praksis

Roadmaps, produktinnsikt, kundeperspektiver og konkrete eksempler innen CIS, MDM og Hansen EDM + Hansen Trade.
Spor 1 – CIS
Spor 2 – MDM
Spor 3 – Hansen EDM og Hansen Trade
15.15–15.45

Pause

15.45–16.45

Fagsesjoner del 2 – videre fordypning

Fortsett i valgt spor eller utforsk andre temaer innen CIS, MDM og Hansen EDM + Hansen Trade.
Spor 1 – CIS
Spor 2 – MDM
Spor 3 – Hansen EDM og Hansen Trade

16.45–16.55

Pause

16.55–17.05

Ny inkassolov og fremtidens innkreving

Martin Olaussen, Key Account Manager & Segment Lead, Kredinor
17.05–17.15

Plenum: Dagens perspektiver – hva tar vi med oss videre?

Eirik Norman Hansen oppsummerer dagen.
17.15–18.30

Pause

18.30–19.30

Aperitiff & uformell networking

19.30–23.00

Middag med underholdning

Dag 2

Onsdag 21. oktober

08.45–09.00

God morgen – fra dagens utfordringer til morgendagens muligheter

Kort tilbakeblikk på dag 1 og introduksjon til dag 2.
Eirik Norman Hansen,
Sturla Winther Johnsen, Senior Account Manager, Hansen
09.00–09.25

Kundeperspektivet: Fremtidens energiselskap – hva må vi gjøre annerledes allerede i dag?

Niclas Sigholm
09.25–09.45

Forfriskninger & partnerpresentasjon

09.45–11.30

Ekspertdykk med Hansen – fra produktinnsikt til praktiske svar

Parallelle ekspertsesjoner med demoer, praktiske tips og teknisk Q&A – med god tid til spørsmål og dialog med Hansens produkteksperter.
Hansen CIS – Billing & Ledger, digitale samtykker og kontraktsflyt, self-service og Perigon tips & tricks
Hansen MDM – WebUI-demo, MDM Tips & Tricks og teknisk Q&A
Hansen EDM + Hansen Trade – flere detaljer publiseres fortløpende
11.30–11.45

Pause

11.45–12.35

Gjestekeynote: Harald Eia

12.35–13.05

Live podcast: Energistrategipodden – Fortum, datasentre og fremtidens smarte PPA-avtaler

Niclas Sigholm i samtale med Toni Kekkinen, Fortum
Hvordan kan Fortum bidra til å utvikle nye og smartere PPA-avtaler for datasentre – og hva kan det bety for resten av energibransjen?
13.05–13.10

Avslutning: Klarhet til å ta neste steg

Carl Lidholm, EVP Energy & Utilities, Hansen
13.10–14.00

Lunsj

Hansen Connect Live 2026

Vi håper du kan delta, og ser frem til å møte deg!
Registrer deg nå

What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components. 

This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.  

Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage. 

Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation. 

What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT. 

Modern telcos are replacing these bottlenecks with TMF-compliant BSS, cloud-native catalogues, API-driven BSS integrated via TMF Open APIs, and low/no-code configuration tools. These solutions allow product owners to create and test offers independently, ensuring the Digital BSS backbone supports true agility. 

How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail. 

Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences. 

Why is accuracy so important for B2B and wholesale customer experience?

For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts. 

Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally. 

How does cloud, AI, and API-driven architecture support telecom modernisation?

Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems. 

Together, AI-powered BSS/OSS, cloud-native architecture, and API-driven integration create a digital foundation that supports continuous innovation, reduces technical debt, and enables operators to deliver new services more efficiently. This trio is central to future-proofing the telco stack. 

What is TM Forum’s Open Digital Architecture (ODA) and why does it matter?

TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in. 

For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost. 

How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them. 

Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally. 

Can operators modernise their BSS/OSS without a full-stack replacement?

Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem. 

This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity. 

How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability. 

It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation. 

What operational improvements can telcos expect from a unified data model?

A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout. 

This consistent data foundation is essential for AI-powered BSS/OSS, predictive assurance, next-best-action recommendations, and advanced analytics. It ultimately improves operational efficiency, accuracy, and customer experience – three core pillars of modern telecom performance. 

Why is Customer Experience (CX) tightly linked to operational excellence? 

Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally. 

This is particularly true for enterprise and wholesale customers, where CX is defined by precision, predictability, and contract performance. Improving CX requires improving the processes beneath it. 

How do Hansen’s solutions fit into a Tier-1 telco transformation strategy?

Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack. 

This flexibility supports transformation at the operator’s own pace, aligned to business priorities, regulatory requirements, and commercial objectives. 

What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include: 

  • Faster time-to-market for new offers 
  • Improved order accuracy and reduced fallout 
  • Lower cost-to-serve through automation 
  • Stronger customer experience 
  • Gradual reduction of technical debt 
  • Alignment with ODA and modular architecture principles 

This approach balances stability with innovation – ideal for Tier-1 operators. 

How do industry standards such as ODA accelerate telecom digital transformation?

Industry standards like TM Forum ODA and TMF Open APIs reduce integration complexity, promote interoperability, and give operators a trusted blueprint for modernisation. They ensure that new BSS/OSS components can plug into existing environments without custom engineering. 

By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation. 

1. What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components.
This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.

2. Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage.
Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation.

 

3. What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT.
Modern telcos are replacing these bottlenecks with TMF-compliant BSS, cloud-native catalogues, API-driven BSS integrated via TMF Open APIs, and low/no-code configuration tools. These solutions allow product owners to create and test offers independently, ensuring the Digital BSS backbone supports true agility.

4. How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail.
Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences.

5. Why is accuracy so important for B2B and wholesale customer experience?

For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts.
Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally.

6. How does cloud, AI, and API-driven architecture support telecom modernisation?

Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems.
Together, AI-powered BSS/OSS, cloud-native architecture, and API-driven integration create a digital foundation that supports continuous innovation, reduces technical debt, and enables operators to deliver new services more efficiently. This trio is central to future-proofing the telco stack.

7. What is TM Forum’s Open Digital Architecture (ODA) and why does it matter?

TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in.
For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost.

8. How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them.
Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally.

9. Can operators modernise their BSS/OSS without a full-stack replacement?

Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem.
This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity.

10. How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability.
It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation.

11. What operational improvements can telcos expect from a unified data model?

A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout.
This consistent data foundation is essential for AI-powered BSS/OSS, predictive assurance, next-best-action recommendations, and advanced analytics. It ultimately improves operational efficiency, accuracy, and customer experience – three core pillars of modern telecom performance.

12. Why is Customer Experience (CX) tightly linked to operational excellence?

Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally.
This is particularly true for enterprise and wholesale customers, where CX is defined by precision, predictability, and contract performance. Improving CX requires improving the processes beneath it.

13. How do Hansen’s solutions fit into a Tier-1 telco transformation strategy?

Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack.
This flexibility supports transformation at the operator’s own pace, aligned to business priorities, regulatory requirements, and commercial objectives.

14. What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include:
• Faster time-to-market for new offers
• Improved order accuracy and reduced fallout
• Lower cost-to-serve through automation
• Stronger customer experience
• Gradual reduction of technical debt
• Alignment with ODA and modular architecture principles
This approach balances stability with innovation – ideal for Tier-1 operators.

15. How do industry standards such as ODA accelerate telecom digital transformation?

Industry standards like TM Forum ODA and TMF Open APIs reduce integration complexity, promote interoperability, and give operators a trusted blueprint for modernisation. They ensure that new BSS/OSS components can plug into existing environments without custom engineering.
By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation.