Discover Hansen SaaS Solutions
Designed for municipal utilities, Hansen SaaS combines multiple areas of expertise from across our company to provide a unique solution that addresses the key issues that utilities and energy companies face today.
SAAS SOLUTION
THE HANSEN SAAS DELIVERY MODEL
Hansen’s delivery teams are continuously engaged in providing robust application management and support, bolstered by Hansen Global IT, which focuses on network administration, security, monitoring, and access control.
This collaborative and synchronized delivery model ensures Hansen’s customers benefit from 24/7 monitoring across the entire stack, allowing them to prioritize high-value internal strategic initiatives and undertakings, while entrusting Hansen to competently oversee the holistic solution.
Hansen Software as a Service
Customer Support Services
Proactively servicing all infrastructure and applications management requirements, including issues, operations, and update management.
Security & Monitoring Services
Through Hansen’s Continuous Monitoring Center, dedicated security professionals oversee the cloud infrastructure, providing security monitoring and response program, and annual application penetration testing.
Infrastructure & Technical Services
Liberating internal resources from everyday tasks to focus on more strategic initiatives, Hansen manages all Hansen CIS environments, including connectivity, sizing, platform, infrastructure patching, and more
Commercial Terms & SLA
Flexible terms and conditions remove the administrative overhead of managing your CIS, including all required licenses and software environments, SLAs across service areas, and more.
Hansen SaaS Onboarding
The Hansen implementation methodology, developed and refined over 30 years, enables us to create standardized processes and tools, based on Industry best practices.
We take a proactive and collaborative approach with our customers that has resulted in a long history of implementation success.
The Hansen 52-week SaaS deployment framework provides a risk-free method for implementing a CIS, allowing customers to leverage the business benefits of the application sooner, saving time and money. Our innovative approach to onboarding customers to our SaaS platform will enable them to base their crucial business decisions on an intimate knowledge of the software rather than a set of abstract requirements. It puts the understanding of what is needed and when in the hands of our customers.
HANSEN IS A GLOBAL AMAZON WEB SERVICES PARTNER
As a Global AWS Partner, Hansen has a deep understanding of the technical capabilities and infrastructure configurations required to deploy a SaaS solution. With over 20 certified cloud engineers, Hansen brings a wealth of technical knowledge to your implementation. As part of our Infrastructure & Technical Services, the Hansen Global IT team will work with you to determine the proper infrastructure configuration, taking the lead in establishing your Hansen CIS cloud environment in your AWS region.