Consumers today are faced with unprecedented choice when it comes to television services. Established cable, satellite and terrestrial broadcasters are being replaced or complemented by online-first services such as Netflix and Amazon Prime, while also being able to extend their reach by launching an OTT proposition themselves. With our OTT partnership solution, Hansen enables pay-TV operators to move into adjacent segments fast and partner to create bundled offerings that reach all demographics.
Hansen’s Capabilities
for OTT Partnership
Hansen CCB includes full support for managing customers online, including customer care, self-care, my account capabilities and extensive online content bundling. We support some of the largest direct-to-home operations, handling more than 10 million users on a single instance, spanning multiple countries and currencies.
- Maximise customer service efficiency
- Improve customer satisfaction
- Support subscribers from multiple platforms & browsers
- Manage payment methods easily – cash, prepaid & postpaid
- Launch new bundles quickly to market
- Customise & build competitive advantage easily
- Future proof your business as you scale & grow
- Streamline business processes through configuration & simple customisations