MANAGING THE COMPLEXITIES OF CONNECTED CAR SERVICES
A CASE STUDY FROM HANSEN and TECH MAHINDRA
A major car manufacturer (MCM) required a connected car service subscription solution to overcome the increasing complexity of end-customer digital services and to focus on new connected car services. Together with Tech Mahindra, Hansen delivered a robust solution that is fully automated, scalable, and cloud-enabled.
You will learn:
- The solution requirements including real-time data capabilities, the ability to provide services offered by a mobile virtual network operator (MVNO), and the ability to drive consumer experience change while being mobile network operator (MNO) agnostic using eUICC SIM.
- How Hansen approached the project by using out-of-the-box APIs of the commercial-off-the-shelf product and TM Forum-approved vendors.
- How the final solution addresses the end-to-end orchestration of all service requests in a single platform, implemented a SaaS model with per vehicle billing, and enabled the original equipment manufacturer (OEM) to define all services that can be offered and monetised.