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Brand Storytelling and the Consumer Experience Are Set to Undergo a Transformation

Recent news headlines indicate that we are rapidly hurtling toward a 5G world. Though talk around 5G has dominated public discourse for a while now, the last few years have seen a marked uptick in research, development, viability testing and limited-scale deployments. From the United States and the United Kingdom to the UAE, Saudi Arabia,…

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Are You Prepared for Digital Transformation?

The digital age is upon us. Whispers of ‘Digital Transformation’, ‘Internet of Everything’ and ‘5G’ have grown to a roar and there is no hiding from the increasing consumer appetite for more connectivity and more services – delivered more quickly. Communications Service Providers (CSPs) need to find out where their next big business will come…

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The Importance of Strategic Architecture Consulting for an Effective Commerce Ecosystem

With a wave of changes sweeping the telecommunications industry, CSPs are morphing as we speak. With further digitalisation and 5G technology looming on the horizon, the Concept-to-Market and Lead-to-Cash domains are witnessing a host of changes, predominantly in the following ways: The diversity of product offerings is increasing, with the impact of the Internet of…

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In A 5G And IoT World, A Catalog-Driven Approach Is The Need Of The Hour For CSPs

In the face of all the 5G hype around us, the idea that “we tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run”, as coined by Roy Amara, comes to mind. It is estimated that by the end of 2019, 25 of the 72…

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Satellites: The Secret Ingredient of 5G Services

While a satellite launch is very cool to watch, the role of the satellite industry in the coming wave of 5G services is often an afterthought. If you think about it for a moment, then it becomes clear that satellite technology is destined to play a major role in this new generation of interconnected ecosystems….

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Digitalisation – What We Thought Is What We Now Know

There’s been a lot of buzz about Ericsson’s recent announcement regarding the write-down of its next generation BSS Revenue Manager solution. Lots of analysis, lots of reasoning, but I haven’t seen anything that actually looks at the logic behind what happened. Let’s start the discussion with “digital transformation” — the buzzwords of the moment (remember…

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The Expanding API Economy for Utilities

The story of Warner Bros. Wyle E. Coyote is a cautionary tale. A self-proclaimed genius, Wyle E. sourced his equipment exclusively from the fictional Acme conglomerate; resulting in spectacular failure, again and again. The undoubtedly enormous expense and repeated injury, typically (and sometimes literally) crushed him by the end of the episode. Meanwhile, the nimble…

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Haunted By Ghost Software? You’re Not Alone.

In the world of business and operations software, there’s a problem that’s known but not often talked about by industry players. I call it “ghost software” and it haunts a number of service providers. On the 10th January 2019, Ericsson, one of the largest BSS vendors in the market, announced its intention to no longer…

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Community Solar: Components of a Solution

In the first part of this series, I talked about the operational challenges with community solar.  Now, lets look at ways to overcome these challenges. The first step is to implement a relatively easy enrolment process.  This consists of two steps: A pricing mechanism that uses a combination of information that can be provided easily by…

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Community Solar: The Operational Challenges

Over the last few years, solar energy has been the fastest growing energy source in almost every part of the world – from China to India to Africa, Europe and Americas.  There are many factors that have contributed to this growth, but perhaps the most significant one has been affordability.  Thanks to technological advances as…

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