Hansen Continues Major Momentum as Energy and Utilities Companies in North America Transform Digital Experience
April 26th, 2022 – Major energy and utilities companies across North America are accelerating their digital transformation journeys, and in particular, cloud-based transformation initiatives, as consumers demand enhanced customer engagement and digital experiences. In the last several months, Hansen Technologies (ASX:HSN) has signed several new and upgrade-focused Hansen CIS agreements, reinforcing its position as a leading CIS (Customer Information Systems) provider of choice. New agreements with several utilities and emerging sustainable energy providers include: City of Regina (Saskatchewan), City of Charlotte (North Carolina), City of Mesa (Arizona), County of St. Lucie (Florida), City of Virginia Beach (Virginia), National Water Commission (Jamaica), Nautilus Solar Energy and Hampshire Power.
Designed with maximum configurability in mind, for a diverse variety of energy market models and business needs, Hansen CIS – part of the Hansen Suite for Energy & Utilities – is a highly scalable solution that supports core business reliability and seamless expansion to new business. Available both on-premise and in the cloud, with National Water Commission and City of Virginia Beach being recent deployments and notable examples of the latter, Hansen CIS enables operational efficiency through automated processes, helps utilities and energy providers deliver service excellence and speed-to-market, as well as reduces cost-to-serve. The solution is designed to handle every aspect of the customer lifecycle using open architecture, as well as understanding of local regulations and technology standards, to speed integration with business and operational systems.
Glenn Gibson, Chief Marketing Officer, Hansen Technologies, commented: “The renewal and signing of several new key agreements with North American energy and utilities companies in recent months is a sign of the continued trust placed in the Hansen product suite, backed up by the expertise of the global Hansen team. With the energy and utilities industry in transition and the move to transform into a digital utility an imperative for service providers across the board, we are proud that our market-leading CIS solution forms a cornerstone of the digital transformation and customer-service excellence initiatives of service providers in North America.”
As many of the industry’s leading utilities are set to convene in Arizona on May 3-5, Hansen will be at the CS Week Conference 46 to showcase the latest in CIS solutions for North American utilities and emerging renewable energy providers. Book a meeting here and visit us at booth #1107 to see how the Hansen team can support your organization to digitally transform your customers’ experience journey.
For further information about Hansen Technologies, please visit www.hansencx.com.
About Hansen Technologies
Hansen Technologies (ASX: HSN) is a leading global provider of software and services to the energy, water and communications industries. With its award-winning software portfolio, Hansen serves 600+ customers in over 80 countries, helping them to create, sell and deliver new products and services, manage and analyze customer data, and control critical revenue management and customer support processes.
For more information, visit www.hansencx.com
Senior Manager, Global Corporate Communications