November 20, 2019
New York (NY, USA) - Hansen Technologies, a global leader providing customer care, billing software and data management systems, takes pride in MC Squared Energy Services (MC2) growing presence in community solar subscription management services. MC2 and Soltage, LLC announced on November 13, 2019, a long-term agreement for Community Solar subscription services.
Soltage has awarded MC2 a 20-year exclusive agreement to be Soltage’s Subscription Manager for all Illinois Community Solar projects. Soltage chose MC2 based on a combination of its ethics and execution. MC2’s dedication to the clean energy industry, unblemished 5-star customer satisfaction rating, and leadership in community choice aggregation programs makes them an ideal Community Solar partner.
MC2 has been a valued long-term customer using Hansen Technologies software and full BPO service for Billing and Customer Care. Careful coordination of new products using Hansen’s complex billing capabilities and precise messaging developed in coordination with Hansen’s CARE team have enabled MC2 to focus on the effective execution and management of community choice aggregation opportunities as well as prepare for launching Community Solar in the near future.
“Hansen Technologies gives our energy customers confidence and peace of mind because our knowledge, global experience and capabilities free them to focus on what is important creating an amazing customer experience” said John Baksa, Hansen Technologies President, Americas. “With demonstrated experience in the fastest growing Community Solar markets in North America, we are uniquely placed to support both Utilities, Community Solar Facility Providers and Subscription Managers.”
“The subscription services MC2 is providing to Soltage leverage MC2’s strengths in customer service and product development while further bolstering MC2’s commitment to the clean energy industry,” said Chuck Sutton, president of MC2.
“We are delighted to support MC2’s growing presence in the Community Solar market in North America,” said Andrew Hansen, Global CEO Hansen Technologies. “Decarbonisation continues to gain momentum globally, and Hansen Technologies is proud to provide innovative technology solutions to support our customers’ expansion into these important markets.”
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About Hansen Technologies
Hansen Technologies (ASX: HSN) is a leading global provider of software and services to the energy, water and communications industries. With its award-winning software portfolio, Hansen serves 550+ customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyze customer data, and control critical revenue management and customer support processes.
For more information, visit http://www.hansencx.com