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Tiscali selects the Sigma Cloud ServiceBroker

Sigma’s latest solution enables operators to order and provision full suite of cloud services for business and residential subscribers

TORONTO —May 13, 2013 Sigma Systems, the leader in catalog-driven service fulfilment solutions, announced today that Tiscali, one of the leading independent telecommunication companies in Italy, has selected the Sigma Cloud ServiceBroker™ for the provisioning and management of its cloud services. The Cloud ServiceBroker enables Tiscali to offer a full suite of cloud services for business and residential subscribers along with its traditional telecommunications services.

The Sigma Cloud ServiceBroker enables Tiscali to manage its cloud services on the same platform as its existing on-network services, which include VoIP and high-speed broadband, thereby reducing its overall CapEx and OpEx. The Cloud ServiceBroker enables communication service providers to extend value-added IaaS and SaaS services to SMB and residential customers in a scalable, economic manner while shortening overall time to deployment.

“Sigma’s service fulfilment solutions will help Tiscali to accelerate the launch of new services while significantly decreasing our associated operational costs. With the addition of the Cloud ServiceBroker, we can offer our customers an even broader selection of services, and simplify the selection and management of business-critical cloud applications,” said Salvatore Pulvirenti, CIO at Tiscali.

Sigma has collaborated with Tribold to integrate its Enterprise Product Management (EPM) catalog with Sigma’s Cloud ServiceBroker. With this approach, Sigma & Tribold together enable service providers to accelerate the introduction of new cloud services since they can be immediately incorporated in the service provider’s product catalog and drive the customer self-care portals in the Sigma Cloud ServiceBroker.

“With the extension of the Cloud ServiceBroker to its Sigma Service Management Platform, Tiscali can offer its customers a one-stop, trusted source for the cloud solutions that can help them to grow and manage their business, or simplify their everyday lives,” said Tim Spencer, President and COO of Sigma Systems. “The agility offered with the integration of the Tribold product catalog can enable them to keep pace with their customers’ demands for immediate delivery of new services.”

Tiscali is the latest major service provider to announce the integration of the Sigma Cloud ServiceBroker with their Sigma OSS platform. “Operators of all types, whether fixed or mobile, telco or cable, are realizing there is great opportunity in the SMB market if they can equip themselves to leverage the wave of new, independent apps, services and content providers that SMBs are demanding,” added Spencer. “With the Cloud ServiceBroker, Sigma Systems is helping operators tap into this innovation, expand service offerings and packages, and accelerate their time-to-revenue from several months to just a few weeks.”

Tiscali S.p.A. (Borsa Italiana. Milan: TIS) is one of the leading alternative telecommunications companies in Italy. Tiscali provides its private and business customers with a vast range of services: Internet access through dial-up and ADSL, as well as voice, VoIP, media, and added-value services and other technologically advanced products. As at 31 December 2012 Tiscali reported around 479 thousand ADSL customers in Italy. Of these, around 348 thousand are Dual Play customers The Tiscali website may be accessed at

About Sigma Systems
Sigma Systems is the authority in ordering and provisioning converged broadband services. Sigma’s extensible Service Management Platform delivers precise automation for rapid and error-free introduction of new services. Sigma’s SMP provisions all access networks including xDSL, FTTx, 2G, 3G, 4G-LTE and DOCSIS. Sigma’s SMP activates all of the key valued added services including VoIP, IPTV and cloud-based SaaS, and M2M applications. Sigma’s OSS can integrate with your existing legacy systems, enabling you to extend the return on your past investments. With Sigma, you have access to an experienced Customer Enablement team that is committed to superior delivery assurance and empowers you to realize the full benefit of the platform, continuously improve your service delivery, and achieve operational success. For more information about Sigma Systems, visit  and follow the company on Twitter at