Create-Deliver-Engage for Communication Services Skip to content

HANSEN CREATE-DELIVER-ENGAGE SUITE FOR CSPs

Turning product innovation into new business revenue is the imperative in the age of 5G and digital services. The Hansen Create-Deliver-Engage Suite for communication services providers is comprised of catalog-driven cloud applications that enable service providers to create and deliver the next experience and grow new business models through accelerated product innovation.

CREATE. DELIVER. ENGAGE.

Commercial Product and Technical Service Catalog and Lifecycle Management with Hansen Catalog

Cross-market Omni-channel Quote and Order Capture with Hansen CPQ

Commercial and Technical Order über-orchestration and Fulfilment Management with Hansen OM

Lead-to-cash customer care and billing for communications service providers

Network Service and Device Activation with Hansen Provision

Installed Product, Service, and Resource Inventory Management with Hansen Portfolio

Data Management

As part of the foundational elements of the product suite, Hansen Create-Deliver-Engage Suite provides data management capabilities to give CSPs the ability to understand and act in real-time to improve the product experience for customers. Delivered through a native dashboard or familiar industry data visualisation applications, businesses can benefit by truly understanding and learning from accurate picture of customer behaviour and experience.  The Create-Deliver-Engage data management capability will enable CSPs to:

  • Extract valuable actionable insights from your data.
  • See and analyse sales performance immediately to adjust sales strategies for product lines, offers, geographies and channels.
  • Improve operational performance through real-time understanding of how you’re delivering services.
  • Have immediate visibility into your valuable BSS/OSS data that reveals your business’ key performance indicators.
  • See order and delivery issues that affect product experience for groups or individual customers to remedy.
  • Get immediate and up-to-date results or quotes, orders and product sales at a granular level in any time-frame required.
  • Use native dashboards or industry-leading applications like Qlik and Splunk to reveal selling and delivery success in real-time.

Contact Hansen

Contact us for any further inquiries.