FOR COMMUNICATION SERVICES
Catalog-Driven to Power the Next Experience
CREATE. DELIVER. ENGAGE.
Commercial Product and Technical Service Catalog and Lifecycle Management with Hansen Catalog
Commercial and Technical Order über-orchestration and Fulfilment Management with Hansen OM
Lead-to-cash customer care and billing for pay-media and communications service providers
HANSEN CREATE-DELIVER-ENGAGE SUITE FOR CSPs
Turning product innovation into new business revenue is the imperative in the age of 5G and digital services. The Hansen Create-Deliver-Engage Suite for communication services providers is comprised of catalog-driven cloud applications that enable service providers to create and deliver the next experience and grow new business models through accelerated product innovation.
Read The Brief
As part of the foundational elements of the product suite, Hansen Create-Deliver-Engage Informatics provides data management capabilities to give CSPs the ability to understand and act in real-time to improve the product experience for customers. Delivered through a native dashboard or familiar industry data visualisation applications, businesses can benefit by truly understanding and learning from accurate picture of customer behaviour and experience.
The Create-Deliver-Engage data management capabilities will enable CSPs to:
- Extract valuable actionable insights from aggregated data.
- See and analyse sales performance immediately to adjust sales strategies for product lines, offers, geographies and channels.
- Improve operational performance through real-time understanding of how you’re delivering services.
- Have immediate visibility into your valuable BSS/OSS data that reveals your business’ key performance indicators.
- See order and delivery issues that affect product experience for groups or individual customers to remedy.
- Get immediate and up-to-date results for quotes, orders and product sales at a granular level in any time-frame required.
- Use industry-leading business intelligence tools like Tableau, Power BI, Qlik and Splunk to visualise selling and delivery success in real-time.