Create-Deliver-Engage for Communication Services Skip to content

CREATE. DELIVER. ENGAGE.

Commercial Product and Technical Service Catalog and Lifecycle Management with Hansen Catalog

Cross-market Omni-channel Quote and Order Capture with Hansen CPQ

Commercial and Technical Order über-orchestration and Fulfilment Management with Hansen OM

Lead-to-cash customer care and billing for communications service providers

Network Service and Device Activation with Hansen Provision

Installed Product, Service, and Resource Inventory Management with Hansen Portfolio

Hansen Technologies: Power the Next

HANSEN CREATE-DELIVER-ENGAGE SUITE FOR CSPs

Turning product innovation into new business revenue is the imperative in the age of 5G and digital services. The Hansen Create-Deliver-Engage Suite for communication services providers is comprised of catalog-driven cloud applications that enable service providers to create and deliver the next experience and grow new business models through accelerated product innovation.
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Create-Deliver-Engage Informatics

As part of the foundational elements of the product suite, Hansen Create-Deliver-Engage Informatics provides data management capabilities to give CSPs the ability to understand and act in real-time to improve the product experience for customers. Delivered through a native dashboard or familiar industry data visualisation applications, businesses can benefit by truly understanding and learning from accurate picture of customer behaviour and experience.

The Create-Deliver-Engage data management capabilities will enable CSPs to:

  • Extract valuable actionable insights from aggregated data.
  • See and analyse sales performance immediately to adjust sales strategies for product lines, offers, geographies and channels.
  • Improve operational performance through real-time understanding of how you’re delivering services.
  • Have immediate visibility into your valuable BSS/OSS data that reveals your business’ key performance indicators.
  • See order and delivery issues that affect product experience for groups or individual customers to remedy.
  • Get immediate and up-to-date results for quotes, orders and product sales at a granular level in any time-frame required.
  • Use industry-leading business intelligence tools like Tableau, Power BI, Qlik and Splunk to visualise selling and delivery success in real-time.

Contact Hansen

Contact us for any further inquiries.