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Hansen OM Overview


This course offers you an introduction to Hansen Order Management (OM) including runtime, design-time and system heath and monitoring capabilities. It will help you identify the current fulfilment challenges faced by the industry and to understand how a catalog-driven approach to order management addresses each of these.


You will gain an understanding of how the Hansen OM application fits into your company’s ecosystem and the benefits a catalog-driven approach to order management delivers. An introductory walk-through of the platform will reinforce your understanding of the application and its overall architecture, allowing you to make informed decisions regarding your implementation program.

Intended Audience

This course is intended for all those who will be working within Hansen OM, as well as enterprise executives and managers with a vested interest in understanding how, where, and by whom the Hansen OM application will be used and the implications it has for the organisation.

Typical attendees include:

  • Executive sponsors
  • Management stakeholders
  • Project Team

Course Prerequisites

As this is an introductory course, there are no prerequisites or certifications.

Course Outcomes

Once you have completed this course, you will be able to:

  • Outline the key product features of Hansen OM and how these will improve your current processes.
  • Identify the various roles and responsibilities involved in the Hansen OM implementation.
  • Describe the key Hansen OM architectural components and use this knowledge to make informed decisions regarding integration with your external systems.

Key Topics

Introduction to Hansen OM

Fulfilment challenges faced by the industry

Introduction to Hansen OM roles and responsibilities

Overview of the benefits of enterprise catalog-driven fulfillment

Hansen OM walk through

Training Environment

This course may be provided either as an instructor-led course or online interactive course.  No hands-on trainee environment is required.

Course Duration

2 hours

Contact Hansen

Contact us for any further inquiries.