Teracom Boxer Goes Live with Consolidated Catalog from Sigma Systems
Sigma Catalog now operational in Sweden and Denmark
TORONTO Canada – May 22, 2015 —Sigma Systems, the pioneer in idea-to-install software, today announced that they have completed the implementation and Teracom Boxer has gone-live in Sweden and Demark
Teracom Boxer has consolidated all of its Pay TV product portfolio into Sigma Catalog with Sigma Catalog services. The Sigma Catalog will allow Teracom Boxer to reduce manual activities, automate Omni-channel selling and overcome challenges that made it difficult to maintain the same packages and promotions across different regions with different architectures.
“Sigma has been a great partner for us” said Martin Carlsson Director of Back end Development “providing digital services has become increasingly complex, and customer demands and market competition has never been higher. Sigma Catalog has given us increased level of automation in order management to meet our customers’ needs and deliver content faster and more efficiently across all our regions. Internally we have one version of truth and have more data integrity than ever before.”
“Our most successful implementations are always when we have a partner with a mandate to improve their own customer’s experience” said Tim Spencer, President and CEO, Sigma Systems. “Teracom Boxer is one of those companies and we couldn’t be more proud of the way this turned out. The great thing about services like this is that everybody wins, especially Teracom’s customers”.
Teracom is Sweden’s first media operator. The company offers services in the areas of radio, TV, data communications, co-location and service in a nationwide infrastructure. The group consists of Teracom and Boxer. Via Boxer offers households pay-TV services in Sweden and Denmark. The group’s sales are approximately SEK 3.4 billion and there are approximately 600 employees.