Overview
This course offers you a high level overview of the Hansen Configure, Price, Quote (CPQ) solution, including Hansen CPQ functionalities.
Benefits
You will gain an insight into the integration of the Hansen CPQ solution with your organization’s current systems, as well as the potential business advantages that an optimized quotation system can provide.
An introductory walk through of the product helps reinforce your understanding of the application, its architecture and how to use it effectively to create and review quotes and place orders. This course offers foundational knowledge for individuals to plan a Hansen CPQ implementation and its integration with other applications.
Intended Audience
This course is useful for anyone who will be using Hansen CPQ, or has a vested interest in understanding how, where and by whom the Hansen CPQ solution will be used and the implications it has for the organisation and IT structure.
Typical roles include:
- Executive Sponsor
- Customer Service Representative
- Salesperson
- Product Manager
- Marketing Manager
- Launch Manager
- Approvals and Staging Manager
- Project Manager
- Configuration Manager
- Business Manager
- Systems Integrator
- Management Stakeholder
- Implementation Partners
Course Prerequisites
This is an introductory course to CPQ. We would advise taking Catalog Overview prior to this course.
Course Outcomes
Once you have completed this course, you will be able to:
- Outline the key benefits of using Hansen CPQ.
- Explain Hansen CPQ’s role in the Hansen Create-Sell-Engage portfolio.
- Describe the Hansen CPQ process and Solution Overview.
- Provide examples of how Hansen CPQ integrates with other products.
- Describe the underlying program structure and suggest implications on implementation strategy.
Key Topics
- How Hansen CPQ helps within your company’s existing ecosystem.
- Purpose and benefits of Hansen CPQ.
- Roles in CSF Portfolio.
- The Hansen CPQ process.
- Demonstration of Hansen CPQ.
- CPQ integration with Salesforce and Microsoft Dynamics.
- Hansen CPQ Solutions Architecture.
- CPQ Authentication and Authorization.
LEARNING LABS
This course may be provided either as an instructor-led course or online interactive course. No hands-on learning lab is required.
Course Duration
2 hours
