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Cable Bahamas gets people talking with Sigma Systems

Sigma’s residential voice services solution enables Cable Bahamas to offer SIP VoIP services to its residential customers

TORONTO — June 4, 2013 Sigma Systems, the leader in catalog-driven service fulfilment solutions, announced today that Cable Bahamas, a leading communications provider and first to offer Triple Play services to the Bahamas, has deployed the Sigma Systems Provisioning Solutions for the fulfilment of its residential voice services throughout Nassau, Grand Bahamas, Abaco and Eleuthera.

Sigma Provisioning solutions enables Cable Bahamas to automate the provisioning of its SIP-based residential VoIP services. The platform allows the operator to easily configure and activate the telephony switching platform, voicemail system and numerous device types that subscribers use for their VoIP service.

“Sigma has been critical to the rapid and successful launch of our residential VoIP services,” said Blaine Schafer, VP Information Technology and Telecom Services at Cable Bahamas. “With Sigma, we have been able to easily introduce new service tiers, expand our regional roll outs, and ensure error-free, automated provisioning for subscribers. The ability to quickly automate our VoIP service fulfilment will help us to maintain our margins for these services, while reducing any service interruptions for our customers.”

Sigma enables a distributed architecture with centralized management, operation and storage of all configuration, operational and subscriber and device information. It easily integrates with an operator’s existing OSS and BSS systems, via a single API for provisioning, monitoring and querying. The solution supports TR69, DOCSIS, PacketCable, OMA-DM and other leading protocols and standards such as support for proprietary SIP devices. Sigma’s DPM offers an extensible provisioning system in addition to a device health monitoring tool, which troubleshoots access devices and supports carrier-class reliability.

“Cable Bahamas is indeed one of the most technologically advanced broadband providers today,” said Alejandro Couce, Caribbean and Latin America Head of Region at Sigma Systems. “The company has responded quickly to their consumers’ demands for new, innovative and affordable services. Sigma’s catalog-driven OSS solutions allow them to accelerate and automate the fulfilment of new services, and to expand and add services over time, while maintaining low operational costs.”

About Cable Bahamas Ltd.
Cable Bahamas (CBL) is the communications provider of choice and the first to offer Triple Play services to The Bahamas. Services are provided under the REV suite of products including REVOICE, REVON and REVTV covering telephony, internet and video respectively. Additionally CBL offers international data connectivity, disaster recovery and web hosting. All services are provided to residential and business customers on 16 islands in The Bahamas. In 2009, CBL received a 15 year license from the Utilities Regulation and Competition Authority (URCA) that allows it to provide any type of network communication services inclusive of voice, data and video services. In May 2011, CBL acquired SRG/IndiGO to become the first Triple Play provider. The company also created the Cable Cares Foundation which has awarded over $2.0 million to local Bahamian non-profit organizations since inception. For more information please visit CBL’s website at or Facebook page at

About Sigma Systems
Sigma Systems is a market leader in catalog-driven fulfilment systems. Sigma’s OSS/BSS products enable CSPs to deliver a complete suite of services over any access network to any device. The portfolio spans cloud brokerage, order management, service provisioning, service catalog, service inventory, device management as well as professional services to ensure efficient deployment and long-term success. Sigma has fulfilled 100s of millions of RGUs across residential and business markets including services like broadband, VoIP, SIP trunking, unified communication, IPTV, mobile, cloud and M2M. Over 50 CSPs — including Charter, Cox, Rogers, TELUS, Bell Aliant, Tiscali, American Movil, iTSCOM and ZON — are leveraging Sigma’s products to automate the fulfilment of converged IP networks.
For more information about Sigma Systems, visit  and follow the company on Twitter at