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It’s Only a Matter of Time: Finland’s Metering Shift and Its Impact on the Energy Sector

Insights It’s Only a Matter of Time: Finland’s Metering Shift and Its Impact on the Energy Sector
Hansen News
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Hansen News

As Finland prioritises sustainability and efficiency within its energy sector, the government is preparing to implement new regulations requiring energy companies to increase the frequency of meter readings significantly. These changes promote more precise energy management, enabling a more responsive and efficient energy grid, and this shift promises benefits for end customers. Still, it presents significant technical and operational challenges for energy companies as they adapt to an era of near real-time data collection. 

The New Regulation: A Move To Near-Time Metering 

Traditionally, Finnish energy companies have delivered meter readings at intervals that range from daily to hourly. The upcoming regulatory changes will push companies to capture and provide meter readings at much shorter intervals, at a minimum, at least once every six hours. While not real-time, it will be near-time throughout the day. This evolution means that while the data points processed stay more or less the same, the number of transactions will increase dramatically as the frequency of meter reads will skyrocket. 

This regulatory push is part of Finland’s ongoing commitment to sustainable energy practices, aligned with the EU’s broader goals for a smart energy grid. A smart grid relies on highly responsive data that can offer timely insights, enabling everything from load balancing to more accurate demand forecasting. This inexorable move towards live data also allows consumers and utility companies to be more adaptable in their energy use, an essential consideration given the inevitable adoption of additional renewable energy sources. 

The Benefits for Consumers 

Improved Transparency and Control  

With more frequent readings, consumers can access near-time insights about their energy consumption, allowing them to see exactly how much energy they use at any given time. This transparency makes it easier to adjust consumption patterns and reduce unnecessary usage. It provides insights via mobile apps or web portals, enabling customers to track and manage their energy in previously unimaginable ways. 

Enhanced Energy Efficiency  

Near-time insights into energy use can encourage more sustainable habits. For instance, displaying the higher costs associated with peak times incentivises customers to shift energy-intensive tasks to off-peak hours. This demand-side change in behaviour can reduce strain on the grid during peak demand periods and ultimately support Finland’s sustainability objectives. 

More Accurate Billing  

While not directly related, there is a linkage between metering frequency and billing accuracy. More frequent meter readings mean billing can reflect actual energy consumption much closer to the point of delivery and provide greater end-user visibility of the cause-and-effect of their energy-saving efforts; additionally, it involves fewer estimates and adjustments. Customers will experience fewer surprises in their bills – the dreaded “bill shock” – and better understand their charges, reducing disputes and improving overall satisfaction. 

Greater Flexibility with Time-of-Use Tariffs  

Energy companies are creating dynamic pricing models and leveraging time-of-use tariffs to incentivise customers to use energy during off-peak times; hourly and 15-minute price contracts are becoming widespread. When matched with the greater transparency that near-time metering provides, this flexibility creates an environment where customers can make informed decisions on their usage – particularly of energy-intensive uses – which, in turn, helps to balance demand on the grid, particularly during traditional periods of peak demand. 

Challenges for Energy Companies 

While the benefits for consumers are clear and continuing to develop, implementing these changes presents a formidable challenge for energy companies. Moving to a near-time data model, let alone real-time, significantly increases data processing requirements. 

Data Management and Processing Infrastructure  

The volume of data generated by more frequent meter readings is substantial. Increasing the reading frequency for each meter could mean handling tens of millions of transactions per day rather than thousands. Energy companies will need to invest in robust data management infrastructure to handle this influx of information. Processing data at such a scale requires advanced cloud storage solutions, sophisticated data pipelines, and real-time analytics capabilities. As a pioneer in transitioning to high-resolution meter reading, Finland needed to confront this challenge, and Hansen has worked with several early adopter DSOs to develop the appropriate solutions.  

Data Security and Privacy Concerns  

Handling sensitive customer data at such a scale raises the risk of cybersecurity threats. As the volume of transactions increases, so could the potential for breaches, making it essential for energy companies to invest in heightened security measures. Regulatory compliance, such as with GDPR, must be continuously monitored to protect customer data. Companies may need to encrypt data, restrict access controls, and establish stringent monitoring systems to detect potential breaches or vulnerabilities. 

System and Meter Upgrades  

Not all energy meters are equipped to handle frequent, near-time reporting. Many legacy systems may need to be replaced with modern smart meters capable of supporting high-frequency readings. Additionally, backend systems will require upgrades to handle the rapid ingestion, processing, and storage of data. This requirement represents a significant capital investment and operational effort for companies. 

Skilled Workforce and Training Needs  

The shift toward near-time data collection requires specialised skills in data science, cybersecurity, and cloud computing. Energy companies may need to expand their workforce or retrain existing employees to meet the new demands. This transition will require expertise in hardware and the software and analytical tools needed to make the most of the data collected. 

Increased Operational Costs  

The infrastructure, equipment upgrades, and skilled workforce add to operational costs. As they adapt to the new requirements, energy companies may face significant initial burdens in acquiring, implementing, and operationalising compliant systems. Balancing these costs while maintaining reasonable consumer pricing will be a delicate challenge, especially as the levels of investments scale. 

The Road Ahead: Preparing for a Data-Driven Energy Future 

As Finland prepares to implement these regulatory changes, the energy industry stands on the brink of a transformative period. The increased data flow promises to revolutionise energy management, driving efficiencies that will benefit both consumers and the environment. However, for energy companies, it also marks the start of a complex journey towards modernised infrastructure and processes. 

To successfully navigate this shift, energy companies in Finland will need to embrace innovation, invest in infrastructure, and work closely with technology partners to build secure and scalable systems. Those who can adapt to these regulatory changes will comply with the new requirements and position themselves as leaders in Finland’s rapidly evolving energy landscape. 

Ultimately, the shift to near-time metering is more than a regulatory change – it’s an opportunity for the Finnish energy sector to become smarter, more sustainable, and more customer-centric than ever before. 

Real-world implications and How Hansen is Responding 

As outlined above, the trend towards reading, metering, and reporting in near-time gives genuine advantages. However, the combined transition to highly granular and near-time energy measurement comes with costs: the processing workload for the quantity of data collected. 

The massive increase in raw data collection is a recognised issue; generally, it’s yesterday’s news. However, for context, compared to earlier models, this volume can range from 24 measurement values a day for hourly readings and up to 96 when implementing 15-minute intervals (or to 288 values if moving a 5-minute interval). Having said that, data volume in and of itself is a relatively easy problem to solve. 

Processing workload, however, is a different challenge. Previously, the AMI Head-End system might batch a series of metering point measurement values and send a file for processing daily. Driven by this regulatory change, values will be delivered much more frequently, significantly increasing the MDM’s transactional workload. Additionally, most MDM processes historically operated based on schedules, but many modern features have transitioned to event-driven. This evolution means that whereas we might previously transact one event per day per measurement, we now have many more, and this also applies to calculating the incremental value (difference between consecutive cumulative readings), validation, calculations and integrations to adjacent systems. For example, the measurement value delivery to billing is typically event-based and moving that integration to near-time would increase transactions with the billing system enormously. 

When architecting our Cloud-native Hansen MDM, we foresaw the emergence of near-time – and, eventually, real-time – and specifically designed the processing workflows such that the performance and efficiency were substantially equivalent, regardless of the transactional frequency. This characteristic ensures that database performance is consistently high, whether processing single values for multiple measurements or multiple values for a single measurement. Additionally, when handling single values for input, our approach to processing uses a batch technique for greater efficiency. 

An organisation’s MDM will be pivotal in transitioning to high-frequency measurements and near-time reporting by acting as a buffer between the AMI system and legacy solutions like billing, data warehouses, and more. Our experience with near-time (and real-time) measurements in production has proven that our techniques developed to handle data growth and change in the collection frequency are solid. 

Hansen MDM enables a partial and incremental transformation from daily value collection to near-time collection. This capability is a significant enabler for energy companies, empowering the transition to high-frequency measurement value collection without requiring a simultaneous update of every system or platform. 

Further reading: I recommend Gartner’s recently published Market Guide to Meter Data Management Systems for additional insight into near-time meter data management and the implications and opportunities for energy companies. This report defines and describes the current MDMS market and discusses one possible future direction, together with analysis and recommendations. 

Riikka Kumlin, Senior Product Manager, Meter Data Management. 

1. What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components.
This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.

2. Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage.
Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation.

 

3. What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT.
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4. How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail.
Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences.

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For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts.
Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally.

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Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems.
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TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in.
For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost.

8. How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them.
Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally.

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Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem.
This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity.

10. How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability.
It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation.

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A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout.
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Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally.
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Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack.
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14. What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include:
• Faster time-to-market for new offers
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By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation.


 
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