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Energy Balance and the Art of Matching Supply to Demand

Insights Energy Balance and the Art of Matching Supply to Demand
Hansen News
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Hansen News

The energy transition is well underway, and the impact of the widespread shift to distributed green energy is seen across all parts of the energy sector as utility providers and their customers endeavour to balance deterministic supply with decarbonisation. Arguably, this is not a transition, which implies a smooth, gradual journey to a well-defined endpoint. Many believe we have begun a radical, disruptive revolution where the endpoint is somewhat nebulous. 

Regardless, what’s certain is that we have only just started the journey, and transmission system operators (TSOs), distribution system operators (DSOs), traders or the so-called balance-responsible parties (BRPs), and energy retailers are feeling the impact. However, there is still a long way to go before we see the full effects of distributed renewable energy on the energy system and its various participants. In the US, the Inflation Reduction Act has clarified the scale of investments targeted at distributed assets – in the region of US$1 trillion – and an equivalent scale of investment across Europe will continue over the next few years. 

The rise of the prosumer, the growth of EVs, and the electrification of heating mean DSOs and energy retailers have had to adopt innovative digital solutions to satisfy these new use cases and customer expectations. When combined with regulatory demands for reducing settlement periods to 30-minute, 15-minute, and even 5-minute resolution, a tsunami of data is heading towards us. It is already beginning to impact many businesses, and the demand for new digital, automated, and analytics-driven solutions is increasing. 

The impact of this distributed generation on TSOs, DSOs, and Retailers is genuine and well-documented. Still, arguably, perhaps the most significant impact so far is being felt by those at the other end of the energy market value chain. The power traders are the route-to-market for generation output volume but are also required to balance this output with consumption. Their challenge is to maximise revenue, minimise risk, and avoid imbalance positions and penalties in an environment rapidly scaling and becoming increasingly complex and volatile. 

Where once a trader had to manage a small number of significant, centralised, flexible assets, they now have the unenviable task of managing ever-increasing and more complex portfolios that include less deterministic generation assets, additional asset classes, behind-the-meter generation and storage, and evolving consumption patterns. The need for accurate forecasting of generation output and consumption patterns has become an exacting science. In addition, markets are changing with the introduction of TSO Ancillary services, which will continue to evolve over the coming years. Price volatility has increased, and there has been a significant shift towards intraday trading to balance the network and traders’ portfolios. It’s a massive challenge, and mistakes can be expensive. 

We still have a long way to go before deploying distributed renewable energies capable of delivering our complete energy requirements. Still, the tasks power traders are required to perform have now gone beyond the point where the human brain can effectively process these operations using tools such as an Excel spreadsheet, and we have already seen the adoption of bots to help improve short-term trading operations. With increased electrification of heat and transport, the scale of the problem grows exponentially. Even if the data tsunami has not yet arrived, it’s most definitely on its way. 

Many larger power trading entities aspire to grow into multiple geographies. Some traditional fossil fuel giants are now transforming to green(ish) power behemoths. Many have the market knowledge within their trading teams to operate in numerous markets. Still, they appreciate they will need new solutions to cope with the enormous data challenge required to work at scale and manage their risk. We are now seeing the adoption of new data models across the EMEA region, with organisations procuring industrial-strength Energy Data Management (EDM) platforms to meet this challenge. These EDM platforms can manage their power trading operations, including time series measurement data, forecasts, schedules, and customer contracts and trades in a single instance. Bringing this data into a single scalable platform enables them to automate and optimise all operational trading activities across multiple geographies and markets and undertake balance management and settlement processes. 

At Hansen, we have worked closely with our TSO, DSO, and Retail customers to provide new digital solutions as they evolve to manage their new use cases. Additionally, we are at the forefront of supporting our power trading customers to operate efficiently and helping them adapt to change. To date, this change appears to be more radical than evolutionary. Through continued investment in our EDM platform, we enable organisations to operate at scale and across multiple asset classes and geographies, automating the most complex processes and calculations. 

In addition, we have invested heavily in our algorithmic trading solutions, which provide our power trading customers with best-of-breed automated Intraday and Day-Ahead Trading in Nord Pool and EPEX SPOT with access to TSO ancillary services across Europe. Hansen is committed to working with our customers and supporting them through these rapidly changing markets to ensure they can maximise their operations, be as efficient as possible, and meet the challenges of today and in the future driven by the energy transition. Reach out to a Hansen expert to discuss how together we can evolve with the energy transition and trading enhancements of the future. 

Jyri Joutsi
Product Manager
Hansen Trade

1. What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components.
This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.

2. Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage.
Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation.

 

3. What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT.
Modern telcos are replacing these bottlenecks with TMF-compliant BSS, cloud-native catalogues, API-driven BSS integrated via TMF Open APIs, and low/no-code configuration tools. These solutions allow product owners to create and test offers independently, ensuring the Digital BSS backbone supports true agility.

4. How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail.
Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences.

5. Why is accuracy so important for B2B and wholesale customer experience?

For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts.
Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally.

6. How does cloud, AI, and API-driven architecture support telecom modernisation?

Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems.
Together, AI-powered BSS/OSS, cloud-native architecture, and API-driven integration create a digital foundation that supports continuous innovation, reduces technical debt, and enables operators to deliver new services more efficiently. This trio is central to future-proofing the telco stack.

7. What is TM Forum’s Open Digital Architecture (ODA) and why does it matter?

TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in.
For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost.

8. How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them.
Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally.

9. Can operators modernise their BSS/OSS without a full-stack replacement?

Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem.
This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity.

10. How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability.
It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation.

11. What operational improvements can telcos expect from a unified data model?

A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout.
This consistent data foundation is essential for AI-powered BSS/OSS, predictive assurance, next-best-action recommendations, and advanced analytics. It ultimately improves operational efficiency, accuracy, and customer experience – three core pillars of modern telecom performance.

12. Why is Customer Experience (CX) tightly linked to operational excellence?

Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally.
This is particularly true for enterprise and wholesale customers, where CX is defined by precision, predictability, and contract performance. Improving CX requires improving the processes beneath it.

13. How do Hansen’s solutions fit into a Tier-1 telco transformation strategy?

Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack.
This flexibility supports transformation at the operator’s own pace, aligned to business priorities, regulatory requirements, and commercial objectives.

14. What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include:
• Faster time-to-market for new offers
• Improved order accuracy and reduced fallout
• Lower cost-to-serve through automation
• Stronger customer experience
• Gradual reduction of technical debt
• Alignment with ODA and modular architecture principles
This approach balances stability with innovation – ideal for Tier-1 operators.

15. How do industry standards such as ODA accelerate telecom digital transformation?

Industry standards like TM Forum ODA and TMF Open APIs reduce integration complexity, promote interoperability, and give operators a trusted blueprint for modernisation. They ensure that new BSS/OSS components can plug into existing environments without custom engineering.
By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation.


 
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