Challenges Holding Retail Choice Back
Utility and energy providers across regulated and deregulated markets face overlapping operational, technical, and customer-facing challenges:
- Fragmented Systems – Disconnected billing, CRM, product management, and compliance platforms create inefficiencies, errors, and poor visibility.
- Manual Compliance & Reporting – Constant regulatory changes require frequent updates and manual processes, increasing operational risk.
- Rigid Product Configuration – Legacy systems limit how retailers can design, bundle, or price energy products, slowing time-to-market.
- Limited Customer Segmentation & Targeting – Without advanced analytics, marketing, retention, and upselling efforts are generic and ineffective.
Intuitive Solutions for Retail Choice
Hansen offers an integrated suite of platforms to address these challenges across all utility energy markets:
- Flexible Validation Management-Easily add or remove validations to adapt to evolving business needs, providing a customizable solution tailored to your operations.
- Granular Reporting Capabilities-Access detailed reporting at a granular level, offering comprehensive insights into billing data for improved decision-making and transparency.
- Enhanced Operational Focus-Our services enable your operations team to concentrate on daily tasks without being bogged down by billing complexities.
Contact Hansen
Contact us for any further inquiries.
