Customer Value Leadership Recognition reflects Hansen’s role in helping utilities modernise meter data operations with cloud-native flexibility, real-time intelligence and trusted data foundations
August 24, 2026 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the energy & utilities and communications & media industries, has received Frost & Sullivan’s 2026 European Customer Value Leadership Recognition for Meter Data Management Innovation.
The recognition comes as European utilities face rising pressure to manage larger volumes of complex meter data, keep pace with evolving market rules and deliver more reliable experiences for customers. In this environment, trusted data is no longer just a technical requirement; it underpins accurate settlement, confident decision-making and the ability to respond quickly to change.
Following a rigorous assessment, Frost & Sullivan recognised Hansen for its cloud-native, event-driven Meter Data Management platform, which helps utilities improve settlement accuracy, accelerate regulatory compliance and unlock greater value from energy data, while providing the flexibility to modernise in a way that fits their operational priorities.
“Hansen Technologies stands out for helping utilities elevate meter data management from a back-office process to a strategic capability. By combining cloud-native innovation, flexible deployment and a strong focus on customer value, Hansen is enabling utilities to operate with greater accuracy, agility and confidence in an increasingly complex European energy market,” said Neha Tatikota, Senior Industry Analyst at Frost & Sullivan.
Carl Lidholm, EVP Energy & Utilities Europe, Hansen Technologies, said the recognition reflects the practical work Hansen teams do with utilities across Europe to simplify complexity and support better outcomes for the people and communities they serve.
“Utilities are being asked to do more with their data than ever before – and to do it with greater speed, accuracy and trust. What makes this recognition meaningful is that it reflects the work our teams do alongside customers every day: helping them modernise at a pace that works for their business, strengthen resilience in critical data processes, meet evolving regulatory requirements and create a stronger foundation for serving their customers,” said Carl Lidholm.
Hansen’s MDM platform supports utilities as data volumes rise and energy markets become more dynamic. Its event-driven architecture enables faster processing and validation of complex data sets, supporting settlement-grade data, near real-time intelligence, forecasting, operational insight, customer analytics and digital energy services enabled by meter data.
Flexible deployment options, including SaaS, private cloud, hybrid and on-premises models, help customers modernise without adding unnecessary complexity or disrupting mission-critical operations. This gives utilities the room to evolve in line with their technology strategy, market structure and customer commitments.
The platform also supports Hansen’s broader focus on open data enablement and AI-agent readiness, helping utilities prepare for a future where trusted, accessible data plays an increasingly important role in automation, insight generation and customer-facing innovation.
Across Europe, Hansen works with utilities operating in diverse regulatory environments and market structures, supporting the reliable data foundations needed for smoother operations, stronger market participation and more responsive customer service. Proven deployments with organisations including Elenia, Aidon, EPV and BKW demonstrate Hansen’s ability to support mission-critical performance across complex electricity markets.
As energy systems continue to evolve, Hansen remains focused on helping utilities turn trusted meter data into a practical foundation for resilience, accuracy and better customer outcomes.
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About Frost & Sullivan Customer Value Leadership Recognition
Each year, Frost & Sullivan presents the Customer Value Leadership Recognition to a company that demonstrates outstanding strategy development and implementation, resulting in measurable improvements in customer value, market position, and competitive differentiation. The recognition honors organizations that consistently deliver superior customer outcomes through innovation, execution, and long-term growth.
About Frost & Sullivan Best Practices Recognition
Frost & Sullivan’s Best Practices Recognitions honor companies across regional and global markets that exhibit exceptional achievement and consistent excellence in areas such as leadership, technological innovation, customer experience, and strategic product development. Each recognition is the result of a rigorous analytical process in which Frost & Sullivan industry experts benchmark performance through comprehensive interviews, deep-dive analysis, and extensive secondary research. The goal is to identify true best-in-class organizations that are driving transformative growth and setting new industry standards.