June 17th, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications, media, energy, and utilities industries, is proud to be included in the latest Gartner Market Guide for CSP B2B Digital Marketplace Solutions report.
According to Gartner, “The CSP B2B digital marketplace solutions landscape features a diverse set of vendors, ranging from established business support system/operations support system (BSS/OSS) providers evolving their offerings, to more specialised platform companies.”
In this report, “Gartner defines CSP B2B digital marketplace solutions (DMS) as digital platforms operated by communications service providers (CSPs) that facilitate the buying, selling, implementing, integrating and management of offerings to enterprise customers, in collaboration with ecosystem partners. DMS platforms are designed to support both B2B and B2B2X business models, allowing CSPs to become digital service providers to their customers by providing composable, integrated solutions, created from CSP and ecosystem components, and facilitating transactions between multiple seller and buyer types.”
Glenn Gibson, Chief Marketing Officer at Hansen, commented: “At Hansen, we are pleased to be mentioned as a Representative Vendor in the Gartner Market Guide CSP B2B Digital Marketplace Solutions . As new 5G use cases emerge, and the rise of specialised platform-based offerings for Internet of Things (IoT), developer APIs and other digital assets accelerate worldwide, the demand for personalised, easy-to-consume digital offerings is expected to increase. In light of this and underpinned by our agile marketplace catalog, flexible pricing and charging, zero-touch partnering and care, and complex partner-settlement capabilities, Hansen’s Digital Marketplace solutions are the ideal way to empower communications services providers (CSPs) worldwide to monetise innovative, composable easy-to-use marketplace-based offerings within their markets.”
“As CSPs everywhere strive to develop innovative customer solutions, and create new revenue streams using more agile B2B2x business models, integrating AI into their service experience and operations, while managing partners at scale, our track record in CSP transformation make us the ideal partner to capitalise on this quickly emerging opportunity. We are also pleased to share that our Digital Marketplace Solution will be showcased at Digital Transformation World, currently taking place in Copenhagen.”
For further information about Hansen Technologies, please visit www.hansencx.com.
*Gartner, “Market Guide for CSP B2B Digital Marketplace Solutions”, Will Rice, Susan Welsh de Grimaldo, May 5, 2025.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner Disclaimer:
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
–ENDS–
About Hansen
Hansen Technologies (ASX: HSN) is a leading global software and services provider for the energy, utilities, communications, and media industries. With its award-winning software portfolio, Hansen serves customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyse customer data, and control critical revenue management and customer support processes.
For more information, visit www.hansencx.com
Contacts:
Adnan Bashir
Global Lead, External Communications
Hansen Technologies
+1 647-204-0999