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Hansen Delivers Strong Growth and Earnings

News Hansen Delivers Strong Growth and Earnings
Hansen News
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Hansen News

August 20, 2025 – Hansen Technologies Limited (ASX: HSN) (‘Hansen’, the ‘Company’, the ‘Group’), a leading provider of industry-specific software products and expertise, today announced its results for the financial year ended 30 June 2025 (FY25). Amid a dynamic operating environment, Hansen demonstrated strong financial discipline, strong earnings growth, and continued global progress across its strategic priorities.

The year also reinforced the stability and defensive nature of the two verticals Hansen serves: Energy & Utilities and Communications & Media. These sectors are undergoing generational transformation, driven by structural shifts such as decarbonisation, digitalisation, the electrification of infrastructure, and the global rollout of 5G. These changes continue to drive demand for scalable, mission-critical platforms like those provided by Hansen. The Group is well positioned to capture value from these tailwinds through its global delivery model, recurring-revenue base, and targeted investments.

The Group reported full-year revenue growth of 11.2%, supported by the full-year contribution of powercloud and expanded customer activity in the Communications & Media sector. Underlying EBITDA grew 20.9%, while Cash EBITDA increased 21.5%. This strong performance was underpinned by improved operating efficiencies and disciplined cost management, alongside several key customer upgrades and notable new logo wins.

Results Summary

Hansen’s Global Chief Executive Officer and Managing Director, Andrew Hansen, said:

“FY25 was a year where our stability and resilience truly shone through. Despite some customer-driven project delays and economic uncertainty in several markets, Hansen stayed firmly on course. We delivered strong earnings, reduced debt, continued significant investment in our products, and built even stronger foundations for long-term growth.”

“Our transformation efforts at powercloud are delivering real benefits. We’ve streamlined operations, reduced costs by over $31m, and enhanced alignment with Hansen’s global platform. At the same time, Hansen signed a significant A$50m deal with VMO2, launched new AI capabilities in our products and made further strategic investments, all while expanding our footprint across Europe and North America.”

“This year’s performance reflects our team’s commitment to client success, innovation, and sound financial management. We’re entering FY26 with momentum and clarity, underpinned by strong recurring revenues and deep engagement across two essential global sectors.”

Revenue

Hansen reported Operating revenue of $392.5m in FY25, representing year-on-year growth of 11.2%. While some projects experienced timing-related delays in the first half, revenue momentum accelerated in 2H25.

The Communications & Media vertical delivered revenue growth of 15.0% to $171.3m. Demand for digital transformation and modernisation of legacy systems continues to grow as communication providers seek to replace ageing, monolithic systems with modular platforms that can reduce time to market, lower cost-to-serve, and improve customer engagement. The global rollout of 5G, the growth of connected devices, and increasing customer expectations continue to create favourable market conditions for Hansen’s offerings.

The Energy & Utilities vertical reported revenue growth of 8.3% to $221.2m, including the contribution from powercloud. This sector remains highly resilient, with demand fueled by long-term structural trends such as the global shift to renewable energy, the rollout of smart meters, and increasing regulatory complexity. These dynamics are prompting utility providers to modernise and digitise their operations, creating strong tailwinds for Hansen’s scalable and cloud-ready platforms.

Hansen is pleased to provide an overview of recent customer wins and new agreements including:

  • A four-year agreement with Vattenfall to implement the Hansen CIS in Finland for a total contract value of $5.5m.
  • An agreement with a Nordic B2B energy retailer Å Entelios to deploy Hansen CIS in support of its expansion into the Danish market.
  • A transformative $50m five-year agreement with VMO2, a JV between Telefónica and Liberty Global, announced to the market on 3 February 2025.
  • A strategic five-year agreement with one of the largest renewable energy portfolios in the US, for an estimated contract value of $16m.
  • Multiple new agreements with a combined TCV of over $5m, increasing annual recurring revenue by $1.4m for various modules of the automated Hansen Trade platform. New customers include Aneo, Modity, World Kinect, and Å Entelios. Regions include Finland, Sweden and Hansen’s first-ever deployments of Hansen Trade into Norway, Denmark and The Netherlands.

Underlying & Cash EBITDA

Underlying EBITDA and Cash EBITDA both exceeded the initial guidance provided in August 2024. Underlying EBITDA grew 20.9% to $111.7m, with a robust Underlying EBITDA margin of 28.5%, while Cash EBITDA increased 21.5% to $93.4m, with a Cash EBITDA margin of 23.8%. Earnings were temporarily impacted in the first half by lower licence fee recognition and targeted investment in growth capacity and operational efficiency. The second half of the year delivered a significant uplift as major customer agreements commenced and deferred project milestones were delivered, coupled with careful cost containment.

The foreign exchange impact for FY25 on operational activities was immaterial. Hansen operates with a broad mix of currencies and primarily incurs costs in the same countries where it generates revenue.

Cash Flow and Net Cash

Free Cash Flow was solid at $30.4m, underpinned by improved licence revenue and disciplined working capital management. Operating cash flow of $72.6m supported further reinvestment in innovation, repayment of acquisition-related debt, and delivering shareholder returns. The Group’s cash conversion ratio[1] was stable at 0.7x (FY24: 0.7x), and the second half was particularly strong.

Net debt was reduced to $17.4m by 30 June 2025, down from $24.5m at the end of FY24. This reduction reflects prudent capital allocation and strong operational cash flows, offset by the strategic investments in Dial AI and the CONUTI software assets. Hansen’s leverage ratio[2] remains low at 0.2x, positioning the Group well for future M&A opportunities. Reflecting continued strong cash generation into FY26 the Company was net cash positive at the date of this release.

Innovation and M&A

Innovation remains a core pillar of Hansen’s strategy. In FY25 approximately $34.5m was invested in R&D, with $18.3m capitalised and $16.2m expensed on continuous enhancements and operational improvements. Investment was directed toward cloud-native billing platforms, AI-powered engagement tools, and modular market-specific upgrades. Hansen’s global delivery centres in India, Vietnam, and Argentina enabled rapid development cycles, cost efficiency, and client-aligned outcomes.

In addition to ongoing transformation efforts at powercloud, Hansen strengthened its presence in Europe through the acquisition of strategic CONUTI software assets in Germany and undertook a strategic investment in Dial AI based in North America. These moves are aligned with Hansen’s broader strategy to scale in key markets and deepen product capability across mission-critical customer platforms.

This year, Hansen achieved a positive impact from its investment in AI, which is now helping the business operate more efficiently, automate routine tasks, and enhance customer service. From software testing and customer support to product innovation, AI capabilities are increasingly embedded across the organisation. While still in the early stages, AI is clearly emerging as a key driver of productivity, customer experience, and long-term value creation for Hansen.

Hansen maintains a strong M&A pipeline, targeting high-growth markets and scalable product opportunities in Energy & Utilities and Communications & Media, while exploring select adjacent sectors with strong strategic fit.

We focus on mission-critical software with clear IP ownership, recurring revenues, Tier 1 and Tier 2 customer relationships, and opportunities to leverage our commercial and technical expertise to drive long-term growth and value.

Sustainability

The Group’s sustainability performance also advanced materially in FY25. Hansen maintained carbon neutrality for its Australian operations for a fourth consecutive year and has achieved a 40% reduction in Australian emissions since FY22, exceeding its initial reduction target by two years. The Group was recognised with the EcoVadis “Committed” badge and received an AA ESG rating from MSCI, reinforcing its leadership position in sustainability among global technology providers.

Dividend

The Board has declared a second half dividend of 5.0 cents per share, partially franked to 2.5 cents per share. The record date for the final dividend is 26 August 2025 and the payment date is 19 September 2025. The Dividend Reinvestment Plan (DRP) will again be available to shareholders with no discount. The DRP election cut-off date will be 27 August 2025.

Outlook

Hansen enters FY26 with a strong foundation of resilient and recurring revenue, low leverage, and an expanding global customer base.

The structural transformations taking place in both the Energy & Utilities and Communications & Media sectors continue to drive tailwinds for the business, with increasing regulatory demands, infrastructure modernisation, digital engagement, and decentralised energy systems all supporting long-term growth.

Strategic priorities include investing further in AI and R&D to drive product enhancements and operational efficiencies, executing high-quality project delivery, accelerating growth across Hansen’s global footprint, and continuing to assess targeted M&A opportunities. The Group remains committed to delivering long-term value through operational resilience, technology leadership, and a deep understanding of its clients’ evolving needs.

Hansen continues to target organic revenue growth of 5–7% over the medium-term, supported by sector tailwinds and ongoing product innovation, noting that FY25 had a higher proportion of licence revenue than is expected in FY26. We continue to target a medium-term Underlying EBITDA margin of 30% or above through disciplined cost management and operational efficiency.

 

NOTES

Important information
This announcement contains forward-looking statements that involve subjective judgement and analysis and are subject to significant uncertainties, risks and contingencies, many of which are outside the control of, and are unknown to the Company. These forward-looking statements use words such as ‘potential’, ‘expect’, ‘anticipate’, ‘intend’, ‘plan’, ‘target’ and ‘may’, and other words of similar meaning. No representation, warranty or assurance (express or implied) is given or made in relation to any forward-looking statement by any person (including the Company). Actual future events may vary materially from the forward-looking statements and the assumptions on which the forward-looking statements are based. Given these uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. Subject to the Company’s continuous disclosure obligations at law and under the listing rules of the Australian Securities Exchange, the Company disclaims any obligation to update or revise any forward-looking statements. The factors that may affect the Company’s future performance include, among others: changes in economic conditions; changes in the legal and regulatory regimes in which the Company operates; litigation or government investigations; competitive developments affecting our products; changes in behaviour of major customers, suppliers and competitors; acquisitions and divestitures; the success of research and development activities and the Company’s ability to protect its intellectual property.

 

  1. Cash Conversion Ratio is EBITDA divided by Net cash from operating activities.
  2. Leverage Ratio is Net Debt (Cash Assets less Interest-Bearing Liabilities) divided by Underlying EBITDA. Underlying EBITDA is a non-IFRS term, defined as earnings before interest, tax, depreciation and amortisation and excluding net foreign exchange gains (losses) and separately disclosed items, which represent the one-off costs during the period.

1. What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components.
This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.

2. Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage.
Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation.

 

3. What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT.
Modern telcos are replacing these bottlenecks with TMF-compliant BSS, cloud-native catalogues, API-driven BSS integrated via TMF Open APIs, and low/no-code configuration tools. These solutions allow product owners to create and test offers independently, ensuring the Digital BSS backbone supports true agility.

4. How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail.
Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences.

5. Why is accuracy so important for B2B and wholesale customer experience?

For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts.
Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally.

6. How does cloud, AI, and API-driven architecture support telecom modernisation?

Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems.
Together, AI-powered BSS/OSS, cloud-native architecture, and API-driven integration create a digital foundation that supports continuous innovation, reduces technical debt, and enables operators to deliver new services more efficiently. This trio is central to future-proofing the telco stack.

7. What is TM Forum’s Open Digital Architecture (ODA) and why does it matter?

TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in.
For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost.

8. How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them.
Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally.

9. Can operators modernise their BSS/OSS without a full-stack replacement?

Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem.
This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity.

10. How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability.
It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation.

11. What operational improvements can telcos expect from a unified data model?

A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout.
This consistent data foundation is essential for AI-powered BSS/OSS, predictive assurance, next-best-action recommendations, and advanced analytics. It ultimately improves operational efficiency, accuracy, and customer experience – three core pillars of modern telecom performance.

12. Why is Customer Experience (CX) tightly linked to operational excellence?

Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally.
This is particularly true for enterprise and wholesale customers, where CX is defined by precision, predictability, and contract performance. Improving CX requires improving the processes beneath it.

13. How do Hansen’s solutions fit into a Tier-1 telco transformation strategy?

Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack.
This flexibility supports transformation at the operator’s own pace, aligned to business priorities, regulatory requirements, and commercial objectives.

14. What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include:
• Faster time-to-market for new offers
• Improved order accuracy and reduced fallout
• Lower cost-to-serve through automation
• Stronger customer experience
• Gradual reduction of technical debt
• Alignment with ODA and modular architecture principles
This approach balances stability with innovation – ideal for Tier-1 operators.

15. How do industry standards such as ODA accelerate telecom digital transformation?

Industry standards like TM Forum ODA and TMF Open APIs reduce integration complexity, promote interoperability, and give operators a trusted blueprint for modernisation. They ensure that new BSS/OSS components can plug into existing environments without custom engineering.
By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation.


 
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