Skip to content

OSLO, NORGE
15.-16. oktober, 2025

Agenda FagsesjonerPresentatørerPartnerePraktisk informasjonRegistering

På dag 1 er det tre ulike spor å velge mellom. Spor 1 er mest tilpasset kraftleverandører og spor 2 er rettet mot nettselskaper. Begg sporene fortsetter også på dag 2.

I år har vi inkludert et nye spor i agendaen, spor for forretningsledere, skreddersydd for å imøtekomme interessene til ledere og beslutningstakere i bransjen og viktigheten av multimarketoptimalisering.          

Du kan velge sporet som interesserer, og er mest relevant for akkurat deg når du registrerer deg. I løpet av dagen kan du også bytte mellom sesjonene fra ulike spor, slik at du kan delta på de ulike fagsesjonene passer deg best.

Spor 1 – Hansen for kraftleverandører

Dette sporet inneholder en praktisk presentasjon av ny funksjonalitet i vårt web-baserte grensesnitt Perigon.
De seneste regulatoriske endringene samt nye løsninger for kundeweb og kundeapp: Hansen CIS Self Service.

 

AGENDA – ONSDAG, 15. OKTOBER
14.00 – 14.05 Velkommen & introduksjon

Sigrid Berg Poppe, Account Manager, Hansen
14.05 – 14.30 Norgespris

Villy Edberg, Product Owner, Hansen
14.30 – 15.15 Perigon

Sebastian Taylor, UX Lead, Hansen
15.15 – 15.30 Fremtidens Innkreving

Tom Kjuusmoen, Director, Lowell
15.30 – 16.00 Kaffipause og partnerpresentasjon
16.00 – 16.30 Samtykkekontroll ved leverandørskifter og anleggsovertagelser

Villy Edberg, Product Owner, Hansen
16.30 – 16.55 Tips & triks for kraft

Caroline Hope Dale, Project Consultant & Jim Arne Råheim, Project Consultant, Hansen
16.55 – 17.00 Oppsumering & avslutning

Sigrid Berg Poppe, Hansen
17.00 – 17.15 Kort pause

 

AGENDA – TORSDAG, 16. OKTOBER
10.30 – 10.35 Velkommen & introduksjon dag 2

Sigrid Berg Poppe, Hansen
10.35 – 11.00 Self-service kundeapp og kundeweb

Magnus Lindberg, Product Owner, Hansen
11.00 – 11.20 Data utrekk for eksternt bruk & Arkivering og sletting av data

Arne Snekkenes, Product Manager, Hansen
11.20 – 11.35 Inkassoutviklingen for kraft – hvem har det tøft? 

Øyvind Fossbakk, Head of Enterprise Sector Commercial, Kredinor
11.35 – 11.50 Fakturering som strategisk grep: Betalingsatferd og trender for norske strømkunder

Espen Dahl Andersen, Head of Revenue Growth, Ropo
11.50 – 12.10 Peppol, Invoice Assistance, eRapp

Sjur Aanensen, Senior Project Consultant, Hansen
12.10 – 12.15 Oppsumering & avslutning

Sigrid Berg Poppe, Hansen
12.15 – 12.25 Kort pause

Spor 2 – Hansen for nettselskaper

Dette sporet vil sette søkelys på netteiers rolle i markedet. Vi vil presentere løsninger i Perigon brukergrensesnittet. Vi vil også presentere praktiske løsninger for hvordan man kan benytte automatisering for effektivisering av prosesser, samt forbedre datakvalitet innenfor flere områder.

 

AGENDA – ONSDAG, 15. OKTOBER
14.00 – 14.05 Velkommen & introduksjon

Ove Gunnar Systad, Software Development Team Leader, Hansen
14.05 – 14.30 Meter & Data Management Evolution in the Nordics

Riikka Kumlin, Senior Product Manager, Hansen
14.30 – 15.00 Data utrekk for eksternt bruk & Arkivering og sletting av data

Arne Snekkenes, Product Manager, Hansen
15.00 – 15.15 Fra flaskehals til fortrinn – fakturadistribusjonens rolle i fremtidens nettselskap

Oddgeir Grevskott, Visma Amili AS
15.15 – 15.30 Digital identitet i 2030 – Hvordan Signicat tilnærmer seg et endret økosystem for tillittstjenester

Tony Håland Gundersen, Sales and partner executive, Signicat
15.30 – 16.00 Kaffipause og partnerpresentasjon
16.00 – 16.30 Self-service kundeapp og kundeweb

Magnus Lindberg, Product Owner, Hansen
16.30 – 16.55 Peppol, Invoice Assistance, eRapp

Sjur Aanensen, Senior Project Consultant, Hansen
16.55 – 17.00 Oppsumering & avslutning

Ove Gunnar Systad, Software Development Team Leader, Hansen
17.00 – 17.15 Kort pause

 

AGENDA – TORSDAG, 16. OKTOBER
10.30 – 10.35 Velkommen & introduksjon dag 2

Ove Gunnar Systad, Software Development Team Leader, Hansen
10.35 – 11.30 Tips & triks for nett

Marius Hovland, Senior Support Analyst, Hansen
11.30 – 11.45 Norgespris

Villy Edberg, Product Owner, Hansen
11.45 – 12.10 Tilsyn

Magnus Lindberg, Product Owner, Hansen
12.10 – 12.15 Oppsumering & avslutning

Ove Gunnar Systad, Software Development Team Leader, Hansen
12.15 – 12.25 Kort pause

Spor 3 – Forretningsspor

Forretningsspor er utformet for å inspirere, gi nye innsikter, og legge til rette for diskusjoner som skaper reelle endringer i bransjen. Foredragsholderne er eksperter i bransjen som skal dele sine innblikk for hvordan løse energiovergangen, og runder av med en kort oppdatering om energihandelsmarkedet og viktigheten av multimarkedsoptimalisering. 

 

AGENDA – ONSDAG, 15. OKTOBER
14.00 – 14.10 Velkommen & introduksjon

David Castree, Global Vice President, Energy & Utilities, Hansen
14.10 – 14.40 Energy Markets in Transition – Stockholm Exergi’s Way to Navigate

Jimmy Renström, CIO, Stockholm Exergi
14.40 – 15.05 Generative AI, Copilot & Agents – the journey so far, and what comes next? 

Dag Nyrud, Director of AI at Work, Microsoft Norway 
15.05 – 15.35 Roundtable Discussion; Realtime Flexibility and AI-powered Automated Efficiency

Moderated by Lina Tranevall, Product Director, Hansen 
15.35 – 16.05 Kaffipause og Partnerpresentasjon
16.05 – 16.35 Energy Trading Market Update 

Jyri Joutsi, Product Manager, Hansen 
16.35 – 16.55 The importance of Multi-Market Optimisation 

Jonas Andersson, Product Owner, Hansen 
16.55 – 17.00 Wrap-Up and Closing

David Castree, Hansen
17.00 – 17.15 Kort pause

Vår help-desk er åpen for alle spørsmål du måtte ha

Har du spørsmål, eller problemstillinger du ønsker å diskutere med noen? Eller har du kanskje supportsaker du hadde ønsket spesielt å ha dialog rundt? Ta turen innom da vel! Her vil våre konsulenter være tilgjengelig for bistand, diskusjon, sparring og ikke minst mulighet for å
«klikke og bli kjent» med Perigon løsningen og våre nye selvbetjeningsløsninger –  App og Web.

Hansen Connect Live 2025

Vi håper du kan delta, og ser frem til å møte deg!
Register deg nå Tilbake Tilhovedsiden

1. What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components.
This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.

2. Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage.
Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation.

 

3. What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT.
Modern telcos are replacing these bottlenecks with TMF-compliant BSS, cloud-native catalogues, API-driven BSS integrated via TMF Open APIs, and low/no-code configuration tools. These solutions allow product owners to create and test offers independently, ensuring the Digital BSS backbone supports true agility.

4. How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail.
Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences.

5. Why is accuracy so important for B2B and wholesale customer experience?

For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts.
Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally.

6. How does cloud, AI, and API-driven architecture support telecom modernisation?

Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems.
Together, AI-powered BSS/OSS, cloud-native architecture, and API-driven integration create a digital foundation that supports continuous innovation, reduces technical debt, and enables operators to deliver new services more efficiently. This trio is central to future-proofing the telco stack.

7. What is TM Forum’s Open Digital Architecture (ODA) and why does it matter?

TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in.
For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost.

8. How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them.
Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally.

9. Can operators modernise their BSS/OSS without a full-stack replacement?

Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem.
This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity.

10. How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability.
It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation.

11. What operational improvements can telcos expect from a unified data model?

A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout.
This consistent data foundation is essential for AI-powered BSS/OSS, predictive assurance, next-best-action recommendations, and advanced analytics. It ultimately improves operational efficiency, accuracy, and customer experience – three core pillars of modern telecom performance.

12. Why is Customer Experience (CX) tightly linked to operational excellence?

Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally.
This is particularly true for enterprise and wholesale customers, where CX is defined by precision, predictability, and contract performance. Improving CX requires improving the processes beneath it.

13. How do Hansen’s solutions fit into a Tier-1 telco transformation strategy?

Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack.
This flexibility supports transformation at the operator’s own pace, aligned to business priorities, regulatory requirements, and commercial objectives.

14. What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include:
• Faster time-to-market for new offers
• Improved order accuracy and reduced fallout
• Lower cost-to-serve through automation
• Stronger customer experience
• Gradual reduction of technical debt
• Alignment with ODA and modular architecture principles
This approach balances stability with innovation – ideal for Tier-1 operators.

15. How do industry standards such as ODA accelerate telecom digital transformation?

Industry standards like TM Forum ODA and TMF Open APIs reduce integration complexity, promote interoperability, and give operators a trusted blueprint for modernisation. They ensure that new BSS/OSS components can plug into existing environments without custom engineering.
By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation.


 
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus vestibulum ut neque eu cursus. Donec eu lectus dictum, convallis lectus eget, porta lorem. Aliquam at lacus rutrum est viverra sollicitudin id eu diam. Sed magna diam, porttitor sed justo a, sodales convallis massa. Nam scelerisque diam in justo pharetra aliquam.