BEST DIGITAL SERVICE EXPERIENCE TO EFFICIENTLY SATISFY YOUR CUSTOMERS AND FUEL YOUR GROWTH.
Hansen All-in-one Digital BSS is an integrated, easy-to-launch, ready-to-use, AI and Cloud-powered open platform, offering the agility to efficiently create, monetise and manage your customer’s evolving digital service needs.
Chosen worldwide by more than 70 digital service providers and virtual network operators of all sizes for broadband, mobile, pay-media, and more. Hansen All-in-one Digital BSS is a proven, best-of-breed, multi-brand revenue, billing, and customer engagement platform. Efficiently power your digital service business – from idea to delivery – and ensure customer loyalty and retention, with one integrated AI and Cloud-powered business platform.
BOOST YOUR DIGITAL SERVICES BUSINESS
Unlocking Next-level Customer Offers & Experiences
DishHome is one of Nepal’s fastest growing broadcast, internet and cloud service industry companies. Until recently, customers would be billed separately for the different products and services. And in this hyper-competitive sector, the company wanted to be able to bring out new offers, bundles and discounts in a far more agile manner
Read DishHome's StoryThe complete, efficient business platform for growing digital service leaders
Many brands, one platform
Tap into new markets and diversify revenue with multiple brands, lines of business, and market support.
Monetise customers’ emerging needs
Drive new revenue streams from digital partner products and services with a flexible, multi-service catalog.
Leverage AI customer service
Deliver personalised service at speed and scale with our agile AI service agent.
Hansen All-in-one Digital BSS is recognised by TM Forum for innovation excellence in partner settlement for digital telco monetisation of Open Gateway APIs
A FULL SUITE OF SMART BUSINESS TOOLS TO
FUEL YOUR DIGITAL success
Multi-Brand & Multi-Market SUPPORT
Operate across diverse geographies and business units with a single platform. Manage multiple brands, languages, currencies, and regulatory environments.
FLEXIBLE PRODUCT & Service Catalog
Model and bundle any combination of services including connectivity, broadcast TV content, IoT, OTT, hybrid networks with a dynamic catalog that adapts to evolving market needs and supports rapid product innovation.
AI-POWERED CUSTOMER ENGAGEMENT
Deliver intelligent, automated service experiences with Hansen’s AI service agent, personalised campaigns, and seamless omnichannel buying journeys. Reduce operational costs while improving customer satisfaction.
unified billing & finance
Consolidate all charges including usage, subscriptions, one-time fees into a single bill for both postpaid and prepaid environments. Streamline financial operations with integrated accounts receivable and finance tools built for complex B2B and hybrid billing models.
partner ecosystem enablement
Accelerate growth through open APIs and modular enablement for product partners, channel partners, and settlement processes. Support commission models and partner onboarding with ease.
Customer & business account management
Manage individual and enterprise customers with flexible account hierarchies, contact management, and service entitlements. Built to support both consumer and business segments.
cloud-agnostic & extensible architecture
Deploy in public cloud, private cloud, or on-premises with a UI and API framework designed for customisation, integration, and scalability. Simplify setup and management of Hansen CCB installations.
order-to-activation & operational intelligence
Orchestrate the full lifecycle from order capture to service activation. Gain visibility and control with integrated resource logistics, batch operations, and actionable business reporting.
Why our customers love
Hansen All-in-one Digital BSS
“Hansen’s cloud-first approach and the latest version of Hansen CCB are vital to modernising our legacy infrastructure, specifically our critical billing system, achieving the scalability, reliability, and cost savings necessary to support RiksTV’s ambitious growth while delivering a seamless customer experience.”
John Christian Reinertsen, Head of Digital Channels, Activation and Billing at RiksTV
“Hansen has been a core technology partner to DishHome since 2016. This most recent technology upgrade is testament not just to the leadership of Hansen’s products but also the true collaboration and partnership of our respective teams.”
Sudeep Acharya, Director of Dish Media Network Limited
Learn more about Hansen All-in-one Digital BSS
Blog: 
White Paper
White Paper: 
Webinar: our All-in-one Digital BSS serves
emerging operators too
Created for digital service providers serving up to 1 million customers, looking for an integrated suite to run their business. Built on Microsoft Dynamics 365 Business Central, including CRM and ERP.