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Hansen Achieves Solid Results, Pays Dividends, and Invests for Growth During 1H23

News Hansen Achieves Solid Results, Pays Dividends, and Invests for Growth During 1H23
Hansen News
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Hansen News

February 22nd 2023 – Hansen Technologies Limited (ASX: HSN) (“Hansen”, the “Company”), a leading provider of industry-specific software products and expertise, that enables its customers to easily capitalise on the commercial opportunities of the evolving energy, utilities and communications markets is proud to announce its 1H23 result.

The Company continues to achieve solid cash generative results through long term collaboration with its customers and partners, underpinned by a global workforce of skilled professionals.

 

Results Summary

A$ million (actual currency) 1H23 1H22 Variance (%)
Operating revenue 149.1 148.9 0.1%
EBITDA 1, 2 44.4 53.9 (17.6%)
Underlying EBITDA 1, 2, 4 45.0 54.2 (17.0%)
Underlying NPAT 4 16.6 23.6 (29.7%)
Underlying NPATA 1, 3 ,4 24.0 31.8 (24.5%)
Basic earnings per share (EPS) (cents) 8.0 11.7 (31.6%)
Basic EPS based on underlying NPATA (EPSa) (cents) 1, 3 11.9 15.9 (25.2%)
  1. The Directors believe the information additional to IFRS measures included in the press release is relevant and useful in measuring the financial performance of the Group. These include: EBITDA, NPATA and EPSa.
  2. EBITDA is a non-IFRS term, defined as earnings before interest, tax, depreciation and amortisation and excluding net foreign exchange gains (losses).
  3. NPATA is a non-IFRS term, defined as net profit after tax, excluding tax-effected amortisation of acquired intangibles.
  4. Underlying EBITDA, underlying NPAT and underlying NPATA exclude separately disclosed items, which represent the one-off costs during the period. Further details of the separately disclosed items are outlined in Note 3 to the Financial Report which can be found on the Company’s web site.

Note: This ASX announcement should be read in conjunction with the Financial Report which can be found on the Company’s website.

 

Hansen’s Global Chief Executive Officer and Managing Director, Andrew Hansen, said:

“Hansen has continued to deliver solid cash generative results since listing in 2000. We achieve this through a combination of maintaining strong business fundamentals, whilst investing in and evolving our industry-specific software and solutions to facilitate the transformative journeys of our customers.”

“We have continued to rapidly paydown debt during the half. We have grown our investment in our products and expanded our global capability, whilst aligning our key leadership structure to focus on generating a pipeline of international M&A opportunities.”

“I’m very proud of what the global Hansen team has continued to achieve this half. Our customers continue to demonstrate continued faith in our people, products, and solutions, as they seek to navigate the journey ahead. We are confident that our investment in R&D is supporting the retention and expansion of customers through and beyond the global transition to SaaS.”

 

Revenue

1H23 operating revenue of $149.1m is broadly aligned to 1H22. Strong organic growth in the Company’s Services revenue line was offset by lower Licence renewals when compared to 1H22. Excluding its License revenue line, the Company’s revenue was up 6.2% when compared to this time last year.

During 1H23 Hansen has continued to experience strong renewals and expansions within its existing customer base and had no loss of customers during 1H23.

Hansen’s revenue remains diverse across geography, currency, product, and industry. This ensures Hansen remains resilient, consistently cash generative and creates opportunities to leverage its global footprint.

Hansen expects solid FY23 revenue growth when compared to FY22, driven by new and ongoing upgrades, new logo wins and stronger Licence revenue in 2H23.

 

Underlying EBITDA

Underlying EBITDA for 1H23 was $45.0m. Underlying EBITDA has increased 6.1% (CAGR) since 1H20.

During the first half of the financial year, the Company has focused on investing for growth by building back staffing capacity to pre-pandemic levels of approximately 1600 full time equivalent employees.

The underlying EBITDA margin at 30.2% for the first half, remains above the pre pandemic historical averages for Hansen. Margins of about 30% are a more realistic long-term benchmark than the higher margins the Company experienced during the pandemic.

 

Cash Flow and Debt

The Company has continued to generate solid cash generative results. Hansen has paid down $20.9m of its debt in the first half of the year. Since 1H20 the Company has paid down $124.4m or 81.3% of Net Debt. Contract timing created a build-up in Working Capital during 1H23. Since the closing of the Company’s 1H23 accounts, this has unwound, and Net Debt has improved to approximately $20m. The Group is expecting to be in a net cash positive position in early FY24 assuming no material M&A transactions.

The very low leverage ratio[1] of 0.32x is down 7.2% from 0.34x in 1H22, demonstrating increasing headroom for future borrowing capacity when the right acquisition opportunity is secured.

 

Dividend

Reflecting Hansen’s ongoing solid cash generation and underlying EBITDA margin into 1H23, the Board has declared an interim, unfranked, dividend of 5.0 cents per share. The record date for the final dividend is 27 February 2023 and the payment date is 21 March 2023. The Dividend Reinvestment Plan (DRP) will again be available to shareholders with no discount. The DRP election cut-off date will be 28 February 2023.

 

Outlook

Hansen is committed to and confident of achieving its guidance. The Company expects FY23 growth in its revenue when compared to FY22, as it continues to support its customers to digitally transform their businesses.

The organic revenue growth target for FY23 remains at 3-5%. The expected FY23 underlying EBITDA margin is +30%.

Hansen previously shared long-term targets for growth by FY25. The timing and nature of the pandemic and ongoing high valuation multiples for acquisition targets have slowed its trajectory. Hansen remains committed to growth both organically and through suitable value accretive acquisitions, and the $500m revenue target remains the short to medium term objective.

 

Investor Briefing

An investor and analyst briefing conference call to discuss the Hansen 1H23 result will be held at 10am (AEDT) on 22nd February 2023. Click on the link below to pre-register for the call. You will be sent an invitation and dial in details.

https://registrations.events/direct/OCP60549

 

For further information:

Investor and analyst enquiries

Peter Beamsley

Head of Investor Relations

+61 438 799 631

Investor.relations@hansencx.com

 

About Hansen Technologies

Hansen Technologies (ASX: HSN) is a leading global provider of software and services to the energy, water and communications industries. With its award-winning software portfolio, Hansen serves 600+ customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyse customer data, and control critical revenue management and customer support processes.

For more information, visit www.hansencx.com

[1] Leverage ratio = net debt (including pre-paid borrowing costs) / Underlying EBITDA excluding impact of IFRS16 and non-recurring items

1. What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components.
This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.

2. Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage.
Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation.

 

3. What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT.
Modern telcos are replacing these bottlenecks with TMF-compliant BSS, cloud-native catalogues, API-driven BSS integrated via TMF Open APIs, and low/no-code configuration tools. These solutions allow product owners to create and test offers independently, ensuring the Digital BSS backbone supports true agility.

4. How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail.
Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences.

5. Why is accuracy so important for B2B and wholesale customer experience?

For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts.
Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally.

6. How does cloud, AI, and API-driven architecture support telecom modernisation?

Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems.
Together, AI-powered BSS/OSS, cloud-native architecture, and API-driven integration create a digital foundation that supports continuous innovation, reduces technical debt, and enables operators to deliver new services more efficiently. This trio is central to future-proofing the telco stack.

7. What is TM Forum’s Open Digital Architecture (ODA) and why does it matter?

TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in.
For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost.

8. How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them.
Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally.

9. Can operators modernise their BSS/OSS without a full-stack replacement?

Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem.
This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity.

10. How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability.
It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation.

11. What operational improvements can telcos expect from a unified data model?

A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout.
This consistent data foundation is essential for AI-powered BSS/OSS, predictive assurance, next-best-action recommendations, and advanced analytics. It ultimately improves operational efficiency, accuracy, and customer experience – three core pillars of modern telecom performance.

12. Why is Customer Experience (CX) tightly linked to operational excellence?

Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally.
This is particularly true for enterprise and wholesale customers, where CX is defined by precision, predictability, and contract performance. Improving CX requires improving the processes beneath it.

13. How do Hansen’s solutions fit into a Tier-1 telco transformation strategy?

Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack.
This flexibility supports transformation at the operator’s own pace, aligned to business priorities, regulatory requirements, and commercial objectives.

14. What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include:
• Faster time-to-market for new offers
• Improved order accuracy and reduced fallout
• Lower cost-to-serve through automation
• Stronger customer experience
• Gradual reduction of technical debt
• Alignment with ODA and modular architecture principles
This approach balances stability with innovation – ideal for Tier-1 operators.

15. How do industry standards such as ODA accelerate telecom digital transformation?

Industry standards like TM Forum ODA and TMF Open APIs reduce integration complexity, promote interoperability, and give operators a trusted blueprint for modernisation. They ensure that new BSS/OSS components can plug into existing environments without custom engineering.
By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation.


 
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