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Sigma wins Smart City Partnership with Liverpool City Council
Sigma has won the Mayors Challenge Award for Aging Population at the Global Smart City Summit in Liverpool.
Fortum goes live with Enoro CIS in Finland
June 8, 2018 – Helsinki, FINLAND – Fortum, the leading Nordic energy retailer with a presence in ten European markets, has implemented Enoro’s customer care solution for use in Finland. The solution, Enoro CIS (Customer Information System), delivers the combined CRM, customer service and billing for Fortum’s energy and district heating customers. Fortum, signed the delivery…
Hansen Catches A Lift In The Connected Car
Hansen has been chosen by a well-known automotive manufacturer to form the foundation of a platform that will sell and deploy connected car services. We hope to announce this formally when the time is right and the project is well underway.
Sigma Systems Appoints Vice President of Channels and Partners
Sigma is pleased to announce the appointment of Marc Hayden as Vice President of Global Channels and Partners.
Sigma Systems To Take Leading Role in TM Forum Open Digital Lab
Sigma will deploy its Create-Sell-Deliver product portfolio into the Open Digital Lab environment to provide the flexible platform upon which any type of digital service can be created, sold and delivered.
Sigma and Partners Win Catalyst Award at Digital Transformation World 2018
Sigma’s Catalyst project Proving the Business Model for Sponsored Network Slices: Mobile Gaming has been selected as a winner in TM Forum’s 2018 Catalyst Award.
Living & breathing the Customer Experience so it is part of your DNA
Customer Experience can mean many things to many people, but the common theme when you think about your experience when dealing with a company is the same, “How did it make me feel?” As a utility or retail energy supplier you are judged against all other customer experiences your clients are having on a daily…
Sigma Systems CTO Catherine Michel Honored with TM Forum Excellence Award
Sigma CTO Catherine Michel is the recipient of the TM Forum CTO of the Year 2018 Award.
What’s your experience?
The pace of change and digital disruption are themes appearing every day in our newsfeeds. Together with the focus on customer experience and a power shift to consumers we arrive at a point in time where, as Marshall Goldsmith put it “What got you here won’t get you there”. So where do I start to…
Sigma wins BSS Innovation category at Pipeline Awards
Sigma has won the 2018 Innovation in Business Support Systems category at the Pipeline Awards in Nice, France.