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Ellevio signs significant contract with leading MDM & billing provider Hansen Technologies
January 9, 2019 Kista, Sweden – Hansen Technologies is delighted to announce the signing of a new 8-year contract to deliver the next generation meter data management (MDM) solution to Ellevio. With a change in smart metering regulations, and new meter infrastructure to be rolled out by 2025 in Sweden, Ellevio evaluated available MDM options in the…
Sigma Systems Newly Included within the Gartner November 2018 Magic Quadrant for Configure, Price and Quote Application Suites
Sigma Systems has been recognized and placed for the first time within the Gartner November 2018 Magic Quadrant for Configure, Price and Quote Application Suites.
How Automation Improves the Customer Experience
Trends in customer service have evolved from one end of the spectrum (basic support) to the other (the full customer experience). Remember when the popular term was Consumer Support? That eventually transformed into Customer Service, which has itself transformed into Customer Experience. Much more than simple support, Customer Experience goes beyond responding to a request…
5 Minute Settlement: Are your systems ready for the increased data load?
Bye bye Power of Choice and hello 5-minute Settlement. From 1 July 2021, the National Energy Market (NEM) in Australia will be settled every five minutes. Settling every 5-minutes means the physical electricity system will be aligned with the price signal provided by the market for that 5-minute period. With standing data changes and additional meter data…
Utilities: We Know We Need to Adapt. Where Do We Start?
A recent study by MIT Sloan and Capgemini found that 90% of CEOs believed the digital economy would have a major impact on their industry. However, the study also found that only 25% had a plan in place to address it and less than 15% were funding and executing that digital transformation plan. That’s a…
When it comes to UI, One size does NOT fit all
Good User Interfaces increase user productivity, require less training and make users happier. Part of a good user interface is to ensure that the information shown on the screen is relevant to the user and the task they want to accomplish. Pay-TV clients operate in different geographical, competitive and technological markets. This translates into varying business…
Sigma Systems Launches Sigma Portfolio Inventory to Improve Order Conversion, Throughput and Monetization
New product: Sigma Portfolio Inventory launched to Improve Order Conversion, Throughput and Monetization
Creating, Selling and Delivering Your Next Innovative Market Offers with Telkomsel
Sigma set to present with Telkomsel on meeting increased customer expectations in the digital era at Digital Transformation Asia, Kuala Lumpur; award winning software provider will also demonstrate innovative dynamic offer creation and NaaS in Action in TM Forum Catalysts TORONTO, Canada – (November 5, 2018) Sigma Systems, the global leader in catalog-driven software, has…
Sigma Systems CTO, Catherine Michel wins World Communications Award
Sigma Systems, the global leader in catalog-driven software, today announced that its CTO, Catherine Michel, has won the 2018 Total Telecom World Communications Women in Telecoms Award. The World Communication Awards have recognized innovation and excellence for global telecoms for 20 years, and continue to be a prestigious mark of achievement in the telecom industry….
Sigma Systems Expands Sales Team in Asia-Pacific and North America
Sigma Systems has expanded its sales team in Asia and North America with the addition of Ivan Evans and Berlin Bedesse.