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The Expanding API Economy for Utilities
The story of Warner Bros. Wyle E. Coyote is a cautionary tale. A self-proclaimed genius, Wyle E. sourced his equipment exclusively from the fictional Acme conglomerate; resulting in spectacular failure, again and again. The undoubtedly enormous expense and repeated injury, typically (and sometimes literally) crushed him by the end of the episode. Meanwhile, the nimble…
EWE TEL Germany selects Sigma Systems in new multi-year contract
TORONTO – February 19, 2019 – Sigma Systems, the global leader in catalog-driven software, has signed a multi-year contract to provide its Create-Sell-Deliver portfolio, including Sigma Catalog and Sigma CPQ (Configure Price Quote), to EWE TEL in Germany to support the company’s telecommunications services. EWE TEL is a 100 percent-subsidiary of EWE AG, which is…
Sigma Systems Appoints Director of Channels and Partners
TORONTO, Canada – (February 19, 2019) Sigma Systems, the global leader in catalog-driven software, is pleased to announce the appointment of Faisal Ishaq as Director of Global Channels and Partners. Faisal joins Sigma from Sterlite Tech – an emerging leader in billing and revenue management solutions for telecom and associated industries. He has held senior…
Haunted By Ghost Software? You’re Not Alone.
In the world of business and operations software, there’s a problem that’s known but not often talked about by industry players. I call it “ghost software” and it haunts a number of service providers. On the 10th January 2019, Ericsson, one of the largest BSS vendors in the market, announced its intention to no longer…
Sigma Systems Senior HR Manager shortlisted for Best Digital/IT HR professional
Sigma Systems, the global leader in catalog-driven software, is pleased to announce that Lisa Hand, Senior HR Manager EMEA & APAC, has been shortlisted for Best HR professional – Digital/IT at this year’s Wales HR Awards. The Wales HR Awards are designed to celebrate outstanding people and businesses for their contribution to HR over the…
Mobile World Congress: Accelerating Digital Service Innovation
Sigma Systems reveals how to accelerate CSP revenues beyond core services and discusses What’s Keeping CTOs up at Night at MWC 2019 TORONTO, Canada – (February 12, 2019) Sigma Systems, the global leader in catalog-driven software, has announced its program for Mobile World Congress 2019 from 25-28th February in Barcelona. During the industry’s flagship event…
Ellevio signs significant contract with leading MDM & billing provider Hansen Technologies
January 9, 2019 Kista, Sweden – Hansen Technologies is delighted to announce the signing of a new 8-year contract to deliver the next generation meter data management (MDM) solution to Ellevio. With a change in smart metering regulations, and new meter infrastructure to be rolled out by 2025 in Sweden, Ellevio evaluated available MDM options in the…
Sigma Systems Newly Included within the Gartner November 2018 Magic Quadrant for Configure, Price and Quote Application Suites
Sigma Systems has been recognized and placed for the first time within the Gartner November 2018 Magic Quadrant for Configure, Price and Quote Application Suites.
How Automation Improves the Customer Experience
Trends in customer service have evolved from one end of the spectrum (basic support) to the other (the full customer experience). Remember when the popular term was Consumer Support? That eventually transformed into Customer Service, which has itself transformed into Customer Experience. Much more than simple support, Customer Experience goes beyond responding to a request…
5 Minute Settlement: Are your systems ready for the increased data load?
Bye bye Power of Choice and hello 5-minute Settlement. From 1 July 2021, the National Energy Market (NEM) in Australia will be settled every five minutes. Settling every 5-minutes means the physical electricity system will be aligned with the price signal provided by the market for that 5-minute period. With standing data changes and additional meter data…