Guidelines for a Competitive Retailer: How to Win Customers’ Hearts
The energy industry is facing a future where their customers expect a seamless customer experience across all channels. And they want relevant information personalised for them. A company is no longer compared only with its competitors, but also with the best customer experiences. In a competitive environment where companies are looking to win customers’ hearts…
Deregulated Energy Markets in the US: Gateway to the Future
Deregulated electricity and natural gas markets in the US are under threat – more than at any time since the process started in California 22 years ago. The experience with deregulation has been mixed across the many states. However, the savings to customers have been substantial in many cases. In a testimony by at the New…
Hansen Technologies announces successful go-live of BannerCX with City of Columbus
September 23, 2019 New York, NY USA – Hansen Technologies is pleased to announce the successful go-live of BannerCX with the City of Columbus Department of Public Utilities. The City of Columbus is a municipal utility which provides water, sewer, and electric service to approximately 1.2 million people in the greater Columbus, Ohio area, including…
Sigma Systems Recognized for Telecoms Transformation at 2019 GLOTEL Awards
Toronto, Canada – 12 September 2019 – Sigma Systems, the global leader in catalog-driven software, is pleased to announce that its Create-Sell-Deliver portfolio has been shortlisted in the ‘Telecoms Transformation’ category at the upcoming edition of the Global Telecoms Awards (GLOTEL Awards). The winners will be announced at a special awards ceremony in London on…
Elenia signs significant MDM solution contract with Hansen Technologies
September 10, 2019 Espoo, Finland – Hansen Technologies is delighted to announce the signing of a multi-year contract to deliver its next generation SaaS-based meter data management (MDM) solution – Meter & Energy – to Elenia. Hansen’s Meter & Energy is a cloud-native MDM solution for utilities’ meter data management needs, specifically designed to fulfill the industry…
Configuration: The Key to Agility for CSPs
Hansen enables service providers to launch innovative new products quickly and profitably, to capitalise on the opportunities presented through digital services. A key part of our philosophy is this: configure first and code only when necessary. What does that mean in a world of fragmented systems and complicated product propositions? And, more importantly, why is…
Sigma Systems Shortlisted at 21st Edition of World Communication Awards
Toronto, Canada – 27 August 2019 – Sigma Systems, the global leader in catalog-driven software, is pleased to announce that Sigma Portfolio Inventory has been shortlisted in the Innovation Award category at the annual World Communication Awards. The winners will be announced at a ceremony in London on October 30th. The World Communication Awards, currently…
Hansen Technologies FY19 Result
23 August 2019 Hansen Technologies Limited (ASX: HSN), a leading global provider of customer management, data management and billing software for the utilities and communications sectors, today announced its results for the financial year ended 30 June 2019 (FY19). Result Summary A$m FY19 FY18 Change Operating revenue 1 231.3 230.8 0.2% Underlying EBITDA 2…
Brand Storytelling and the Consumer Experience Are Set to Undergo a Transformation
Recent news headlines indicate that we are rapidly hurtling toward a 5G world. Though talk around 5G has dominated public discourse for a while now, the last few years have seen a marked uptick in research, development, viability testing and limited-scale deployments. From the United States and the United Kingdom to the UAE, Saudi Arabia,…
Sigma Systems Certified as a Great Place to Work®
Toronto, Canada – 1 August 2019 – Sigma Systems is proud to announce that we have been certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous…