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Creating a Digitally-Driven Customer Experience
For our retail energy provider customers, there is one thing that underpins almost everything they do: the need to deliver a superior customer experience in a fast-moving market where competition gets tougher by the day. Buyers are faced with so many choices from so many providers, that the ability to innovate and differentiate is critical…
Focus on ‘CREATE-DELIVER-ENGAGE’ to become an Experience Company
It’s globally acknowledged that the future is decarbonised, decentralised and digitised. The challenge resides in the fact that this transition is bigger than anything previously experienced, as well as the prevailing uncertainty concerning how it will play out. It’s time to focus on ‘CREATE-DELIVER-ENGAGE’ to become an Experience Company. Technology evolution, distributed energy resources (DER)…
Clean Energy Leader Fortum Selects Hansen Technologies for Strategic Business Expansion
Oslo, Norway – March 5, 2020 – Hansen Technologies, a global leader of software and services for the energy, water, and communications industries, is pleased to announce the signing of a Customer Information System (CIS) project for Fortum. Fortum, largely considered one of the leading providers of clean energy solutions, has chosen Hansen Technologies for…
The Answer to the 5G Connectivity Conundrum Could Be Written in the Stars
We’ve been thinking a lot about space. Well, the immediate 8,000 kilometres of space right above the Earth’s exosphere, to be precise – not in the vein of Matthew McConaughey’s adventures in Interstellar. Here’s why: Hansen is currently working with two different, but very active, satellite companies. One is rolling out satellite-enabled solutions across Europe…
IndustryForum Energy Wrap-Up
It’s a wrap from the Swedish IndustryForum Energy 2020 conference! We have been able to engage with leading utilities from Sweden who shared their perspectives on the journey from a traditional utility to digital service provider. The message from the event this year was clear: Set the pace for the industry – Stay competitive in the…
Australia’s Simply Energy Selects Hansen Technologies To Advance The Digital Enablement Of Its Business
Melbourne, Australia – 29 January 2020 – Hansen Technologies is pleased to announce that it has signed a new agreement with longstanding customer Simply Energy, to augment the energy retailer’s existing Hansen HubCX platform with Sigma Catalog and Sigma CPQ. The Australian retail arm of the global ENGIE group, Simply Energy has more than 720,000…
Entelios expands relationship with Hansen Technologies into Sweden and Finland
January 28, 2020 – Kristiansand, Norway – Hansen Technologies, a global leader of software and services for the energy, water, and communications industries, is delighted to announce the signing of a Customer Information System (CIS) project agreement with Entelios in Sweden and Finland. After evaluating the available solutions in the market, Entelios selected Hansen’s Customer Care &…
Hansen Partners With Australia’s Vocus Communications to Drive Digital Transformation
Toronto, Canada – 8 January 2020 – Hansen Technologies today announced a partnership with Australia-based Vocus Retail, the business and consumer division of Vocus Group, to accelerate their digital transformation strategy for their consumer business lines. Under the terms of the agreement, Hansen will provide its Sigma Catalog, Sigma CPQ, Sigma Order Management and Sigma…