August 28, 2017 – Helsinki, Finland – Enoro’s long-standing customer Seinäjoen Energia has signed a contract for replacing their existing customer information system with Enoro CIS system. Along the purchase, Seinäjoen Energia ensures their compatibility with the upcoming Finnish energy data hub. Seinäjoen Energia has also recently taken into use Enoro Utilytics analytics service to develop their sales operations.
Seinäjoen Energia will utilise the CIS system in customer care and billing to serve both their electricity and district heating customers. The system will be taken into use early 2019. This contract is already the 5th Enoro CIS delivery contract in Finland within the past year.
The standardised Enoro CIS system is the market leader in Norway where the national energy data hub program runs three years ahead of Finland. Thus most of the requirements related to the Finnish national data hub have already been implemented in the system. Through utilising digitalisation and automated business processes, the system also offers cost efficiency that is a requirement for maintaining your hold in the intensifying competition.
Seinäjoen Energia has in 2017 taken into use another solution from Enoro, the big data analytics service Utilytics. Utilytics is a cloud-based service developed purely to meet the needs of energy companies, focusing on improving the competitive edge and daily operations of energy companies. With the near real-time analysis of data provided by smart meters, Utilytics offers a deeper understanding of energy consumers’ consumption behaviour, thus revealing new business opportunities.
“For us, it was important to choose a partner that offers us a comprehensive support now when the energy market is going through a big transformation. We highly appreciate Enoro’s ability to develop and create together with us solutions that continuously pursue to predict the future needs of both energy markets and consumers. We strongly believe that with Enoro CIS we can significantly improve our customer experience, and at the same time expand our product and service offering,” says Martti Ijäs, the network chief at Seinäjoen Energia.
“We’re proud to be able to continue and expand our long-standing customer relationship with Seinäjoen Energia. For us it’s important that we can help our customers to prepare in good time for big market changes,” says Stian Madsen, CEO of Enoro CIS.
About Seinäjoen Energia
Seinäjoen Energia Oy, founded in 1927, is an energy corporation offering a full range of services related to electricity, district heating and water maintenance. The corporation is owned by the city of Seinäjoki, and it consists of subsidiaries Seinäjoen Energia Oy and Seiverkot Oy, employing 115 people. www.seinajoenenergia.fi